Caitlin Mitchell

• Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
• Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
• Monitored inventory levels of supplies used in phlebotomy services.
• Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
• Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
• Input medical and insurance information into database for inclusion in patient records.
• Performed venipuncture and other blood collection procedures according to established standards.

• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
• Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
• Recorded client status progress and challenges in logbooks and reports.
• Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
• Completed scheduled patient check-ins and progress reports for clients.
• Organized oral medications for clients following dosage and schedule requirements.
• Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
• Prepared meals according to dietary requirements and assisted in feeding when needed.
• Assisted clients with maintaining good personal hygiene.
• Monitored vital signs and medication use, documenting variances, and concerning responses.

• Taught junior employees proactive strategies to meet operational and sales goals.
• Recruited and trained new employees to meet job requirements.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
• Oversaw shelf inventory and customer-focused loss prevention strategies.
• Assisted senior management in decision making by providing insights into customer requirements.
• Welcomed large volume of guests and improved overall customer service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

• Completed day-to-day duties accurately and efficiently.
• Managed inventory and supplies to ensure materials were available when needed.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

•Assisted customers in finding what they were looking for and making sure they didn’t have any issues

•Ran cash registered and made sure everything was correct.