Caitlin Segundo
Olympia
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in data entry and customer service, ensuring smooth operations and achieving results.
Overview
4
4
years of professional experience
Work History
Office Assistant 3
Labor & Industries
09.2022 - Current
- Assisted claim managers and program assistants by completing clerical duties and tasks, such as re-mailing correspondence and changing attorney status
- Processed and transcribed voicemails from customers into phone referrals
- Sorted and quality checked outgoing mail to ensure customer satisfaction and policy standards
- Called attorneys to confirm change of address and/or request corrections be made to incoming correspondence
- Assisted with training new hires and provided guidance on effective work practices
Crew Member
Cinemark Theaters
11.2021 - 09.2022
- Provided friendly service to customers and performed accurate and quick sales transactions
- Maintained cleanliness of work stations to maximize safety and productivity
- Trained new team members on usher duties
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies
- Performed opening and closing duties with efficiency and collaboration
Keyholder/Crew Member
Jersey Mike’s
06.2021 - 10.2021
- Provided excellent service to customers through careful and efficient food handling
- Operated equipment safely and cooked food according to guidelines from the Department of Health
- Assisted the general manager to complete inventory counts and restocked shelving and food storage units
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Acted as on-site manager when the general manager was not on-shift
Education
Associate of Arts -
South Puget Sound Community College
06.2021
Skills
- Team Oriented
- Excellent Customer Service
- Quick Problem Solving
- Honest and Reliable
- Attention to Detail
- Staff Training Experience
- Microsoft Word, PowerPoint, Excel
- Cash Handling
Timeline
Office Assistant 3
Labor & Industries
09.2022 - Current
Crew Member
Cinemark Theaters
11.2021 - 09.2022
Keyholder/Crew Member
Jersey Mike’s
06.2021 - 10.2021
Associate of Arts -
South Puget Sound Community College
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