Caitlin Stiefel
Anoka,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to effectively manage multiple projects simultaneously, ensuring a high degree of accuracy in all tasks. Quick learner with a strong motivation to foster positive relationships with employees and staff, driving the development of strategies that enhance the overall performance and success of the organization.
Overview
4
4
years of professional experience
Work History
Targeted Adult Case Manager Tier II
Mental Health Resources Inc.
Saint Paul, MN
06.2022 - Current
- Assist new case managers through mentoring, enabling them to gain practical experience through shadowing and offering aid with documentation.
- Develop strong rapport with diverse clientele through active listening skills, empathy, and respect for individual experiences.
- Maintain efficient case documentation processes for up to 36 clients monthly to ensure accuracy, timeliness, and compliance with regulatory requirements.
- Navigate challenging situations with diplomacy, tact, and cultural sensitivity, fostering trust between clients and service providers.
- Participate in ongoing professional development and training opportunities to stay current with trends and best practices in targeted case management.
- Coordinate closely with healthcare providers to ensure seamless delivery of services across multiple domains.
Direct Service Professional
Trillium Services
Duluth
05.2021 - 05.2022
- Assisted clients in developing essential life skills such as budgeting, meal planning, and personal hygiene.
- Organized client schedules while accommodating individual preferences, maintaining a balanced routine that promotes mental health and stability.
- Facilitated group activities that promoted social interaction and skill-building among clients with diverse backgrounds.
- Advocated for client rights at all times while adhering to ethical guidelines set forth by regulatory agencies.
Corrections Officer
Bethel Work Release Center
Duluth
05.2020 - 05.2021
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations in a facility of up to 40 residents.
- Effectively interacted with staff, residents, visitors and public to maintain security within facility.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
Education
Bachelor of Criminology - Criminology
University of Minnesota- Duluth
Duluth05.2022
Skills
- Training and mentoring
- Diversity and Inclusion
- Maintaining confidential information
- Complex Problem-Solving
- Microsoft Office (Word, Excel, Powerpoint)
- Conflict Resolution
- Documentation and Recordkeeping
Timeline
Targeted Adult Case Manager Tier II
Mental Health Resources Inc.
06.2022 - Current
Direct Service Professional
Trillium Services
05.2021 - 05.2022
Corrections Officer
Bethel Work Release Center
05.2020 - 05.2021
Bachelor of Criminology - Criminology
University of Minnesota- Duluth