Summary
Overview
Work History
Education
Skills
Websites
Languages
Interests
Timeline
Generic

Caitlin Tracy

Mason

Summary

Dynamic Games Supervisor at Kings Island Amusement Park with a proven track record in employee motivation and effective communication. Successfully led a team to enhance guest experiences while managing scheduling and operations. Skilled in problem-solving and multitasking, ensuring smooth game operations and high customer satisfaction.

Overview

1
1
year of professional experience

Work History

Games Supervisor

Kings Island Amusement Park
05.2025 - Current

I started off as a Games Associate in 2022 where I was responsible for promoting games,handling the register, helping guests and operating various carnival style games throughout the park. My goal was to welcome guests through calling out, and making sure they had a good experience playing the games even if they didn't win. I continued as a games associate in 2023 and 2024 until I got promoted to a Games Team Lead in May of 2025. My responsibilities changed greatly. I was then responsible for supervising the games associates, as well as filling out the dailies and break plans, communicating through the radio, working with my associates to help them do their job to the best of their abilities. Quickly after my promotion to a Games Team Lead, I was fully promoted to a Games Supervisor in July of 2025.

Team Member

Smoothie King
10.2024 - 03.2025

As a Team Member at Smoothie King I was responsible for taking orders, handling the register, making smoothies and cleaning the store. Smoothie King is a very fast paced job, especially in the warmer months so I had to adapt and learn different strategies to make sure every task got done well.

Education

No Degree - Marketing

Northern Kentucky University
Newport, KY
05-2029

High School Diploma -

Mason High School
Mason, OH
05-2025

Skills

  • Employee motivation
  • Scheduling coordination
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Decision-making
  • Effective communication
  • Professionalism

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

I love sports, especially baseball! I'm a diehard baseball fan and go to around 30 MLB games a season! I also love photography, graphic design and video editing!

Timeline

Games Supervisor

Kings Island Amusement Park
05.2025 - Current

Team Member

Smoothie King
10.2024 - 03.2025

No Degree - Marketing

Northern Kentucky University

High School Diploma -

Mason High School