Christina Clark
Wetumpka,AL
Summary
Dynamic professional with extensive experience in gaming and hospitality, notably as a General Manager at Chipotle. Proven track record in employee motivation and task delegation, enhancing operational efficiency and customer satisfaction. Skilled in game rules and inventory management, successfully implementing strategies that streamlined processes and improved service delivery.
Overview
17
17
years of professional experience
Work History
Games Supervisor
Wind Creek Casino
03.2023 - Current
- Supervised daily gaming operations to ensure compliance with regulations and enhance guest experience.
- Trained and mentored new staff on gaming procedures and customer service protocols.
- Implemented process improvements that streamlined workflow and reduced operational delays.
- Monitored game performance metrics to identify trends and optimize staffing levels.
Assistant Manager
Jack's
06.2019 - 03.2023
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Implemented training programs, enhancing staff performance and operational efficiency.
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Coordinated scheduling for staff, optimizing workforce allocation based on demand patterns.
General Manager
Chipotle
02.2014 - 06.2019
- Directed daily operations to enhance efficiency and streamline service delivery.
- Implemented training programs that improved team performance and customer satisfaction.
- Analyzed sales data to identify trends, optimize inventory management, and reduce waste.
- Led cross-functional teams to execute marketing initiatives aligned with corporate objectives.
Front End Supervisor
Shoney's
03.2009 - 02.2014
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored team members to enhance service quality and efficiency.
- Developed and implemented strategies to improve customer satisfaction scores.
- Streamlined workflow processes, reducing wait times during peak hours.
Education
GED -
Skills
- Employee motivation
- Task delegation
- Scheduling coordination
- Game rules
Timeline
Games Supervisor - Wind Creek Casino
03.2023 - Current
Assistant Manager - Jack's
06.2019 - 03.2023
General Manager - Chipotle
02.2014 - 06.2019
Front End Supervisor - Shoney's
03.2009 - 02.2014
Prattville High School - GED,