Caitlin Wolford
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/ Service Partner
Islands Restaurants
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Receptionist
Ballyhoo Salon
08.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Certified Nursing Certificate - CNA
Trinity Health Academy
04-2025
Associate of Science - Pre-Nursing
Palomar College
San Marcos, CA05-2025
High School Diploma -
Great Oak High School
Temecula, CA06-2022
Skills
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Organized
- Flexible and Adaptable
- Responsible
- Time Management
- Excellent Communication
Certification
- CPR/AED Certified by AHA
- CNA - Certified Nurse Assistant
Timeline
Server/ Service Partner
Islands Restaurants
08.2022 - Current
Receptionist
Ballyhoo Salon
08.2021 - 06.2022
Certified Nursing Certificate - CNA
Trinity Health Academy
Associate of Science - Pre-Nursing
Palomar College
High School Diploma -
Great Oak High School
Similar Profiles
Vincent MillerVincent Miller
Food Runner at Islands RestaurantsFood Runner at Islands Restaurants
Ethan HelmsEthan Helms
Islands Fresh Mex Grill at Islands RestaurantsIslands Fresh Mex Grill at Islands Restaurants
Ava DambraAva Dambra
Restaurant Hostess at Islands RestaurantsRestaurant Hostess at Islands Restaurants
Eliana ValenciaEliana Valencia
Server; Hostess/To-Go Specialist; Service Partner at Red Robin'sServer; Hostess/To-Go Specialist; Service Partner at Red Robin's
Halle EngetHalle Enget
Togo Specialist, Server, Server Partner at Olive Garden RestaurantTogo Specialist, Server, Server Partner at Olive Garden Restaurant