Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Worthington

Lantana,FL

Summary

.Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience

Work History

Server/Hostess

3gs Gourmet Deli
11.2020 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables effectively, ensuring timely food and beverage delivery.
  • Trained new staff on menu knowledge and service standards.
  • Resolved customer complaints swiftly, enhancing overall dining experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

IPic Theaters
05.2019 - 03.2020
  • Supervised daily operations, ensuring high-quality service and customer satisfaction.
  • Trained and mentored new staff on service protocols and menu knowledge.
  • Developed and implemented efficient workflow processes to enhance team productivity.
  • Handled high-pressure situations with grace and professionalism, ensuring guests'' needs were met efficiently while maintaining a calm demeanor.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Bostons on the Beach
07.2017 - 06.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Administrative Assistant

Interface Technologies
05.2016 - 08.2017
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Server/Hostess

Rotellis
09.2010 - 07.2017
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Managed table assignments and coordinated with kitchen staff for timely food delivery.
  • Trained new servers on restaurant protocols and customer engagement techniques.
  • Maintained knowledge of menu items, specials, and wine pairings to enhance guest experience.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Education

Atlantic Community High School
Delray Beach, FL
05-2006

Skills

  • Strong work ethic
  • Exceptional customer service
  • Memory retention
  • Data entry
  • Microsoft Word
  • Professional communication
  • Quality assurance
  • Correspondence writing
  • Research

Timeline

Server/Hostess

3gs Gourmet Deli
11.2020 - Current

Server

IPic Theaters
05.2019 - 03.2020

Server

Bostons on the Beach
07.2017 - 06.2018

Administrative Assistant

Interface Technologies
05.2016 - 08.2017

Server/Hostess

Rotellis
09.2010 - 07.2017

Atlantic Community High School

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Caitlin Worthington