Caitlyn Beattie
Carson City,NV
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant II
State Of Nevada
Carson City, NV
2024.03 - Current
- Managed office communications and correspondence for efficient information.
- Handled customer inquiries via phone and/or email.
- Processing orders, accepting applications from new customers, taking payments, problem solving.
- Maintained accurate filing systems for easy access to documents and records.
- Researching policies and procedures and explaining them to customers.
Esthetician
European Wax Center
Reno, Nevada
2021.11 - 2024.02
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve
satisfaction. - Provided excellent service and attention to customers when face-to-face or
through phone conversations. - Maintained updated knowledge through continuing education and advanced training.
Peer Support Specialist
Rural Nevada Counseling
Dayton, NV
2019.09 - 2021.11
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Facilitated individual and group sessions to provide guidance and counseling.
- Assisted clients with developing healthy coping skills to manage stressors.
- Inspected property regularly to ensure compliance with safety standards.
- Coordinated with mental health professionals on behalf of residents to ensure continuity of care.
- Facilitated group therapy activities designed to help residents build healthy coping skills.
- Scheduled appointments for residents with outside service providers such as doctors, counselors or other specialists.
- Provided guidance and support to residents in order to help them transition back into society.
Receptionist
Vitality counseling center
Carson City, NV
2020.08 - 2021.10
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Organized and filed documents according to established procedures.
- Prepared labels for new files and folders as needed.
- Maintained records of filing activities, including document tracking and storage locations.
Education
GED -
Carson High School
Carson City, NV07.2014
Skills
- Communication systems
- Data entry
- Attention to detail
- Microsoft Excel
- Positive Environment Facilitation
- HIPAA Compliance
- Payment Collection
- Appointment scheduling
- Records maintenance
- Time management
- Order processing
- Effective communication
- Problem solving
- Multi-line telephone systems
- Mail distribution
- Microsoft Word
Timeline
Administrative Assistant II
State Of Nevada
2024.03 - Current
Esthetician
European Wax Center
2021.11 - 2024.02
Receptionist
Vitality counseling center
2020.08 - 2021.10
Peer Support Specialist
Rural Nevada Counseling
2019.09 - 2021.11
GED -
Carson High School