Competent Phlebotomy Technician with three years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
Low Country Treasures Artisans and Antiques
09.2021 - 08.2023
Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Completed routine store inventories.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Optimized store displays and appearance via strategic merchandising.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed store organization, maintenance, and purchasing functions.
Submitted orders for new inventory.
Collaborated with upper management to develop strategic plans for store growth and expansion.
Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
Managed inventory control, cash control, and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Bartender
Carolina Ale House
09.2017 - 09.2019
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Wahoo's
03.2017 - 10.2017
Phlebotomist Technician
Tidelands Waccamaw Community Hospital
03.2014 - 04.2017
Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Education
Phlebotomy Certificate / Working On Associates In Science - Medical
Horry Georgetown Technical College
Myrtle Beach
Skills
Customer Service
Strong multi-tasking
Problem-Solving
Retail Operations
Highly motivated
Decision-making skill
Friendly and outgoing
Dependable and reliable
Inventory Control
Store maintenance
Accurate money handling
Visual Merchandising
Sales Leadership
Timeline
Retail Store Manager
Low Country Treasures Artisans and Antiques
09.2021 - 08.2023
Bartender
Carolina Ale House
09.2017 - 09.2019
Bartender
Wahoo's
03.2017 - 10.2017
Phlebotomist Technician
Tidelands Waccamaw Community Hospital
03.2014 - 04.2017
Phlebotomy Certificate / Working On Associates In Science - Medical
Horry Georgetown Technical College
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