Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Brinkley

Brooklyn,NY

Summary

Energetic and personable with natural talent for positively motivating students to reach their highest learning potential, customer service and problem-solving. Understanding of students needs, guest relations and hospitality, coupled with strong communication and organizational skills. Committed to creating memorable experiences for students whether in the classroom or through sport and ensuring satisfaction for all patients.

Overview

2
2
years of professional experience

Work History

Concierge

Skin Solutions Dermatology
05.2024 - Current
  • Addressed customer inquiries with timely and professional responses via phone, and (ECW) our practice management software
  • Coordinated patient scheduling, payments for billing, and verifying insurances.
  • Handled transactions and maintained sales and payments records accurately.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

High School Bible Teacher

Brentwood Academy
05.2023 - 05.2024
  • Maintained accurate records of attendance, grades, and performance data to inform instruction and report progress to administrators.
  • Fostered a supportive learning environment where all students felt respected, valued, and encouraged to express their thoughts openly without fear of judgment or ridicule.
  • Nurtured critical thinking skills among students by presenting challenging questions that required deep reflection on biblical concepts and applying them to real-world situations.
  • Collaborated with other teachers to create interdisciplinary lesson plans, promoting a well-rounded education for students.
  • Managed classroom behavior effectively by establishing clear expectations and enforcing consistent consequences.

Assistant Softball Coach

Brentwood Academy
12.2022 - 05.2024
  • Daily discipling middle school & high school aged girls through sport
  • Collaborating with other coaches to curate game strategies and effectively utilize players' strengths
  • Building player strength and technique through strategic direction and mentoring
  • Evaluating individual knowledge, skills and strengths and assigned team positions accordingly
  • Planning cohesive training schedules to drive team performance
  • Instilling discipline and principles of good sportsmanship
  • Directing effective practice program's and training strategies, to strengthen individual and team performance
  • Delivering technical and tactical training, equipping players with practical skills
  • Scheduling matches to gauge team's performance

Recruiter

Happy Hollow Wellness Gym
01.2023 - 04.2024
  • Supporting members in improving physical health and wellbeing through achievable training programs
  • Providing additional marketing support, selling memberships to increase team productivity and profit
  • Obtaining feedback from customers to improve service experience
  • Preparing necessary forms to complete transactions
  • Answering telephone calls per day

Camp Counselor

YMCA
05.2023 - 07.2023
  • Developing fun, educational activities for campers10-13 years of age
  • Building relationships with campers and staff through everyday activities
  • Forming positive relationships with parents, providing progress updates on child development
  • Collaborating with staff to achieve safe program delivery

Intern

The Belonging Co. Youth Pastors
08.2022 - 05.2023
  • Attended youth pastoral meetings
  • Created presentations and important documents for youth pastoral staff meetings
  • Facilitated prayer meetings with youth students and servant leaders
  • Assisted in formulating surveys for the youth service
  • Created weekly content for youth service
  • Served as an8th grade discipleship leader

Education

Pastoral Ministry

SEU at The Belonging Co. College
05.2023

Sport Management/Sport Marketing

Tusculum University
Greenville, TN
05.2021

Skills

  • Strong work ethic
  • Highly adaptable
  • Motivational skills
  • Positive reinforcement
  • Organization skills

Timeline

Concierge

Skin Solutions Dermatology
05.2024 - Current

High School Bible Teacher

Brentwood Academy
05.2023 - 05.2024

Camp Counselor

YMCA
05.2023 - 07.2023

Recruiter

Happy Hollow Wellness Gym
01.2023 - 04.2024

Assistant Softball Coach

Brentwood Academy
12.2022 - 05.2024

Intern

The Belonging Co. Youth Pastors
08.2022 - 05.2023

Sport Management/Sport Marketing

Tusculum University

Pastoral Ministry

SEU at The Belonging Co. College
Caitlyn Brinkley