Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Bruno

Winter Garden,FL

Summary

Division 2 athlete with strong sense of discipline, excellent work ethic and impeccable time management and people skills. Goal-oriented and results-focused individual successful at achieving results both in classroom and on field.

Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.

Overview

13
13
years of professional experience

Work History

Valet

Shades Of Green Military Hotel
05.2023 - Current
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Answered general questions about parking fees, facilities, and directions.
  • Assisted guests with luggage, maintaining a courteous and professional demeanor at all times.

College Soccer Player

Palm Beach Atlantic University Women's Soccer
08.2021 - 05.2023
  • Adhered to healthy diet and good exercise program to maintain physical conditioning.
  • Assessed recorded games with teammates to identify areas for improvements to team communication.
  • Worked with coaches to identify strengths and weaknesses and make adjustments to improve performance.
  • Used consistent training to optimize form and techniques.
  • Attended scheduled practices and training sessions to improve footwork techniques and team cohesion.
  • Exercised strong leadership skills and practiced self-discipline on and off field.
  • Listened to coaches, trainers and support staff and implemented suggestions to enhance team contributions.
  • Accepted constructive criticism from coaches and teammates to improve skills.

Customer Service Cashier

Dunkin Donuts
05.2022 - 08.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Developed and managed relationships with customers to increase customer loyalty.

Club Soccer Player

Florida Rush ECNL
08.2012 - 07.2021
  • Maintained optimal fitness level by training regularly, following nutrition plans and consulting with health professionals.
  • Exercised strong leadership skills and practiced self-discipline on and off field.
  • Reacted to complex game situations quickly and effectively.
  • Accepted constructive criticism from coaches and teammates to improve skills.

Customer Service Cashier

Grain and Berry
01.2020 - 04.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Youth Soccer Referee

I9 Sports
08.2018 - 11.2018
  • Maintained thorough communications with other referees, team coaches, parents and management team.
  • Regulated play, maintained control of players and signaled to players regarding infractions.
  • Officiated up to 6 youth soccer games per week during season.
  • Encouraged positivity, teamwork and self-esteem in young athletes.
  • Coordinated logistics for games by setting up scoreboards, goalposts and cones.
  • Enforced policies, rules and best practices with athletes and attendees of events.
  • Managed games, resolving conflicts and mitigating high-stress environments.
  • Built relationships with athletes and guests.
  • Clarified rules and resolved disputes between coaches, players and spectators.

Education

High School Diploma -

Windermere High School
05.2021

Some College (No Degree) -

Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL

No Degree - Nursing

Florida State University
Tallahassee, FL
12-2025

Skills

  • SEC Regulations and Timelines Knowledge
  • Rules of the Game
  • League Regulations Understanding
  • Stretching Expertise
  • Gameplay Strategies
  • Strength Improvements
  • Customer service and support
  • Health and Wellness Expert
  • Efficient work ethic
  • Agility Drills
  • Patience and composure
  • Excellent Ball Control
  • Customer communication
  • Work Ethic
  • Reliability and punctuality
  • Team Building
  • Physical fitness
  • Friendly, Positive Attitude

Timeline

Valet

Shades Of Green Military Hotel
05.2023 - Current

Customer Service Cashier

Dunkin Donuts
05.2022 - 08.2022

College Soccer Player

Palm Beach Atlantic University Women's Soccer
08.2021 - 05.2023

Customer Service Cashier

Grain and Berry
01.2020 - 04.2021

Youth Soccer Referee

I9 Sports
08.2018 - 11.2018

Club Soccer Player

Florida Rush ECNL
08.2012 - 07.2021

Some College (No Degree) -

Palm Beach Atlantic University - West Palm Beach

High School Diploma -

Windermere High School

No Degree - Nursing

Florida State University

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Caitlyn Bruno