Caitlyn Burke
Lavon,TX
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Cashier
Dickeys BBQ Pit
07.2019 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
No Degree - Psychology
The University of Texas At Dallas
Richardson, TX06.2025
No Degree - General Studies
Collin County Community College District
Wylie, TX08.2023
High School Diploma -
Rockwall High School
Rockwall, TX06.2021
Skills
- Inventory Management
- Adaptable and Flexible
- Order Taking
- Till Counting
- POS Systems
- Currency Counting
- Training and Development
- Payment Collection
- Bagging and Packaging
- Customer Transactions
- Cleaning and Sanitizing
- Online Orders Preparation
- Customer Service
- Sweeping and Mopping
- Instructing
- Time Management Skills
Objective
Seeking a position in which I can launch my career and work towards building a strong skill set.
Timeline
Cashier
Dickeys BBQ Pit
07.2019 - 07.2022
No Degree - Psychology
The University of Texas At Dallas
No Degree - General Studies
Collin County Community College District
High School Diploma -
Rockwall High School
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