Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Burrus

Staten Island,NY

Summary

Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.

Overview

2
2
years of professional experience

Work History

Hostess

Hook N' Reel
Staten Island, NY
03.2022 - Current
  • Take reservations and to-go orders by phone, answer customer questions and inform of accurate wait times.
  • Answer customer questions about restaurant hours, seating and menu information.
  • Cultivate positive guest relations by managing information and orchestrating speedy seating.
  • Use cash registers and credit card machines to cash out customers.
  • Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Fast Food Worker

Chili's Restaurant Grill & Bar
Staten Island, NY
08.2020 - 03.2022
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Medical Front Office Receptionist

New Dorp MRI & Imaging
Staten Island, NY
07.2021 - 09.2021
  • Completed clerical duties and tasks for clinic administration.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic and health history to keep information current.

Public Housing Assistant

North Shore Preservation
Staten Island, NY
06.2019 - 09.2019
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs..
  • Oversaw housing plans for over 1,000 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
  • Calculated tenant rent amounts to prepare leases and contracts.
  • Maintained database of housing resources, landlords and management companies.
  • Met with housing residents to answer questions, address concerns and clarify policies and procedures.

Education

Biology

College of Staten Island of The City University of New York
Staten Island, NY
06.2025

High School Diploma -

Susuan E Wagner High School
Staten Island, NY
06.2021

Skills

  • Time Management
  • Data Entry Software
  • Excellent Customer Service
  • Microsoft Office Suite
  • Strong Oral and Written Communication

Timeline

Hostess

Hook N' Reel
03.2022 - Current

Medical Front Office Receptionist

New Dorp MRI & Imaging
07.2021 - 09.2021

Fast Food Worker

Chili's Restaurant Grill & Bar
08.2020 - 03.2022

Public Housing Assistant

North Shore Preservation
06.2019 - 09.2019

Biology

College of Staten Island of The City University of New York

High School Diploma -

Susuan E Wagner High School

Similar Profiles

CREATE PROFILE
Caitlyn Burrus