Caitlyn Chaisson
Salisbury,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented individual who excels working in group situations and independently.
Overview
6
6
years of professional experience
Work History
Sales Associate
Novel Beverage Co.
10.2023 - Current
- Attended Pop-Up events and handed out samples of products for customers to try
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Answered customer questions about products and services and promoted key items.
Customer Service
Pakmail
07.2023 - 11.2023
- Developed a deep understanding of customer service principles and customer service best practices.
- Resolved issues and maintained customer service standards.
- Provided superior and individualized customer service.
Receptionist
Jaiden Auto
05.2018 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Collected vehicle repair/maintenance payments, processed transactions and updated relevant records.
- Organized, maintained and updated information in computer databases.
Education
Bachelor of Science - Biology
University of New Hampshire
Durham, NH05.2023
Skills
- Product Knowledge
- Guest Inquiries
- Verbal and Written Communication
- Customer Service Excellence
- Microsoft Excel
- Project Coordination
- Research Proficiency
- Sample Testing
Timeline
Sales Associate
Novel Beverage Co.
10.2023 - Current
Customer Service
Pakmail
07.2023 - 11.2023
Receptionist
Jaiden Auto
05.2018 - 08.2019
Bachelor of Science - Biology
University of New Hampshire
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