Caitlyn Clegg
Tampa
Summary
Business Administration graduate and hands-on leader with over four years of experience running fast-paced hospitality and retail operations. Super organized, tech-savvy, and great under pressure, with a proven track record of managing team training, financial reconciliation, and day-to-day logistics. Excited to bring a strong mix of business brains and system skills to a dynamic, forward-thinking team.
Overview
6
6
years of professional experience
Work History
Manager/Server/Bartender
Sassy's Red House
Fayetteville, AR
03.2021 - 07.2026
- Managed front-of-house operations during shifts, supporting team members to enhance service efficiency.
- Provided friendly, efficient service by taking orders, serving food and drinks, managing tabs, and making sure guests had a great experience.
- Trained new hosts and servers on the POS system, customer service, side work, and restaurant procedures.
- Worked closely with the kitchen and bar staff to keep communication clear and ensure orders went out quickly and correctly.
- Resolved customer concerns professionally, fostering a welcoming environment that encouraged repeat visits.
- Coordinated large catering orders, ensuring timely and accurate preparation to meet customer expectations.
- Handled cash, balanced registers, completed bank deposits, and took care of opening and closing responsibilities.
Cashier
Harps
Elkins, AR
08.2020 - 03.2021
- Operated cash register, ensuring accurate processing of customer transactions
- Assisted customers with product selection and addressed inquiries to enhance shopping experience
- Maintained orderly shelves and sales displays through stocking and facing
- Collaborated with team members to maintain store cleanliness and organization, contributing to a welcoming environment
Education
Associate’s - Business Administration
Northwest Arkansas Community College
Bentonville, AR01-2026
High School Diploma - undefined
Fayetteville High School
Fayetteville, AR01-2023
Skills
- Multitasking & Time Management
- Customer Service & Communication
- Team Leadership & Training
- POS & Cash Handling
- Strong Organizational Skills
- Basic Computer & Office Systems
- Complex Problem-solving
- Organization and prioritization
Timeline
Manager/Server/Bartender
Sassy's Red House
03.2021 - 07.2026
Cashier
Harps
08.2020 - 03.2021
High School Diploma - undefined
Fayetteville High School
Associate’s - Business Administration
Northwest Arkansas Community College