Caitlyn Creiglow
Queen Creek,AZ
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Overview
5
5
years of professional experience
Work History
Associate Banker
Chase Bank
01.2019 - Current
- Balanced teller drawers and ATM cash.
- Opened, closed, and updated accounts for customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Experience with operations auditing different cash entities.
- Held the responsibilities of being a vault and ATM custodian for two branches.
- Evaluated client financial positions and identified most appropriate banking products.
- Educated customers on features and benefits of banking products and services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Executed wire transfers, stop payments and account transfers.
- Processed applications for new accounts.
- Supported branch manager with control tasks periodically.
- Established rapport with new clients to increase satisfaction and loyalty.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Educated customers on online banking and mobile banking applications.
Education
No Degree -
Central Arizona College
San Tan Valley, AZHigh School Diploma -
Poston Butte High School
Queen Creek, AZ05.2015
Skills
- Security Controls
- Opening and Closing Procedures
- Night and Safe Deposit Procedures
- Assessing Fraud Potential
- Product and Service Sales
- Employee Motivation
- Account Updating
- Generating Referrals
- Team Collaboration
- Developing Customer Relationships
- ATM Balancing
- Audit Support
Timeline
Associate Banker
Chase Bank
01.2019 - Current
No Degree -
Central Arizona College
High School Diploma -
Poston Butte High School
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