Caitlyn Edwards
Manchester,NH
Summary
Results-driven HR professional with a people-centered approach, a growth mindset, and a commitment to continuous improvement throughout the employee lifecycle. Proven track record in optimizing processes for efficiency and satisfaction. A collaborative and innovative professional dedicated to aligning strategies with organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative/HR Assistant
New Hampshire Housing
03.2021 - Current
- Administer key functions in recruiting, onboarding, and offboarding processes
- Maintain the organization chart, operations manual, and all necessary employee files and databases within HRIS
- Coordinate employee engagement and appreciation initiatives
- Provide general administrative support to staff throughout the organization
- Serve as a meeting coordinator and record minutes when needed
- Support the People Operations team in all projects and initiatives
Shift Supervisor
Starbucks
03.2019 - 03.2021
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Education
High School Diploma -
Nashua High School North
Nashua, NH06.2019
Skills
- Training Coordination
- Strong Organization
- Recruitment Support
- Excellent Communication
- Calendar Management
- Attention to Detail
Certification
- Human Resources Management, University of New Hampshire - December 2023
Timeline
Administrative/HR Assistant
New Hampshire Housing
03.2021 - Current
Shift Supervisor
Starbucks
03.2019 - 03.2021
High School Diploma -
Nashua High School North
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