Caitlyn Flores
Milwaukee,WI
Summary
Highly organized and detailed oriented with more than four years of customer service and administrative experience in a variety of fields and applications with customers and business professionals alike. Motivated professional with an outgoing personality and exceptional communication skills, seeking to apply diverse background and dedication to excellence in a professional environment.
Overview
6
6
years of professional experience
Work History
Academic Program Coordinator
Alliant International University
03.2020 - 08.2023
- Collaborates with Program directors to establish and maintain program goals, conduct program assessments, and curriculum reviews, and support external accreditation activities
- Provided academic assistance to 200+ students in one calendar year
- Develop and implement ongoing improvement strategies to support program development and academic standards
- Provides administrative support to departmental committees and processes
- Review Committee), comprehensive exams, budgeting, annual reports, adjunct/independent contractor paperwork/contracts, and student worker hiring
- Assists with departmental outreach, including editing materials for catalog, website, manuals, handbooks, marketing
- Assists with keeping confidential files for students
- Assists with preparing meetings as well as taking minutes and filing them afterward
- Conducted administrative duties for the Director of the program such as scheduling and budgeting
- Partners with Admissions and marketing to assist with open houses and Sacramento outreach initiatives
Content Creator
Identity Boutique
07.2019 - 11.2019
- Applied current editing and photography tools to tell great stories.
- Created dynamic graphics and pieces to increase website and social media traffic.
- Develop original content through social listening and independent sources.
- Implemented strategies and tactics to grow followers on social media channels.
- Recruited and managed influencer outreach for photoshoots and store campaigns
- Head of influencer marketing which included choosing and contacting influencers
College Advisor
United Community Center
10.2017 - 12.2018
- Collaborates with campus constituents on student development workshops and participation in New Student Orientation
- Designed the layouts and looks for all social media platforms such as facebook, Instagram and company website
- Was a leader and role model for largely Hispanic population of students in southern Milwaukee
- Worked in an office environment increasing Microsoft office efficiency
- Worked in cohesion with a team to sustain and grow programs and service
- Made weekly visits at high schools in the Milwaukee area to track students’ progress
- Achieved educational goals by guiding students’ families through college application process
- Maintained professional relationships with high school and university faculty to increase retention and graduation rates of students
College Advisor
United Community Center
10.2017 - 12.2018
Education
Bachelor of Arts - Communications
University of Wisconsin - Milwaukee
Milwaukee, WI2016
word Power point Outlook 365 -
Skills
- Safety Protocols
- Advanced written and interpersonal skills
- Customer Support Expertise
- Complex reasoning and critical thinking abilities
- Working knowledge of general office equipment, and computers, proficient in MS Word, Excel, Powerpoint, Time2Track and Qualtrics
- Excellent Time Management skills
- Excellent computer skills with sound knowledge of MS Office Suit
- Strong Knowledge of Sharepoint, CNS, and OneDrive
Timeline
Academic Program Coordinator
Alliant International University
03.2020 - 08.2023
Content Creator
Identity Boutique
07.2019 - 11.2019
College Advisor
United Community Center
10.2017 - 12.2018
College Advisor
United Community Center
10.2017 - 12.2018
Bachelor of Arts - Communications
University of Wisconsin - Milwaukee
word Power point Outlook 365 -
Similar Profiles
Sri Kavya DongaSri Kavya Donga
Student Assistant at Alliant International UniversityStudent Assistant at Alliant International University
Tushar SurvaseTushar Survase
Information Technology Student Assistant at Alliant International UniversityInformation Technology Student Assistant at Alliant International University
Dr. Scott P. WintersDr. Scott P. Winters
Adjunct Faculty at Alliant International UniversityAdjunct Faculty at Alliant International University
Shreyansh SrinivasanShreyansh Srinivasan
Student Associate at Alliant International UniversityStudent Associate at Alliant International University
Robert SantoRobert Santo
Pattern Maker at B & E Pattern Co., Inc.Pattern Maker at B & E Pattern Co., Inc.