Caitlyn Irwin
Kingman,AZ
Summary
Dedicated security officer with proven expertise in emergency response, conflict de-escalation, and surveillance. Committed to ensuring safety and integrity in high-risk environments. With prior experience in customer service, sales, cash handling and kitchen operations.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Security
Kingman, AZ
02.2025 - Current
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted routine patrols to identify and report suspicious activities or safety hazards.
- Responded promptly to alarms, incidents, and emergencies following established protocols.
- Assisted in maintaining accurate logs of daily activities and incidents reported.
- Provided excellent customer service by addressing inquiries from guests and employees.
- Implemented access control measures to restrict unauthorized entry into secured areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Monitored CCTV cameras and alarm systems for security breaches.
Correctional Officer
GEO Secured Solutions
Golden Valley, AZ
11.2022 - 01.2025
- Monitored inmate behavior to ensure compliance with institution regulations and safety protocols.
- Conducted regular security checks to prevent contraband and maintain facility integrity.
- Assisted in crisis intervention, utilizing de-escalation techniques to manage conflicts effectively.
- Collaborated with team members to develop and implement security strategies that enhanced operational efficiency.
- Trained new officers on policies, procedures, and emergency response protocols to ensure consistent practices.
- Prepared detailed incident reports documenting events and actions taken for accountability and review.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted routine and emergency head counts.
Assistant Manager
Little Caesars Pizza
Norco, CA
10.2018 - 03.2021
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on food safety and operational procedures.
- Implemented inventory tracking systems to optimize stock levels and reduce waste.
- Developed staff scheduling to meet peak business demands while controlling labor costs.
Steward
Walt Disney Company
Anaheim, CA
01.2017 - 02.2018
- Managed sanitation standards to ensure compliance with health regulations.
- Oversaw daily cleaning operations, maintaining a pristine environment for guests and staff.
- Trained new team members on safety protocols and operational procedures.
- Implemented process improvements that enhanced efficiency in cleaning workflows.
Education
High School Diploma -
Corona / Norco Adult Education
Norco, CASkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Surveillance
- Emergency response
- Access control
- Conflict de-escalation
- Emergency management
- Defensive tactics training
- High level of integrity
- Fire safety training
- Reliability
- Emergency awareness
Timeline
Security Officer
Allied Security
02.2025 - Current
Correctional Officer
GEO Secured Solutions
11.2022 - 01.2025
Assistant Manager
Little Caesars Pizza
10.2018 - 03.2021
Steward
Walt Disney Company
01.2017 - 02.2018
High School Diploma -
Corona / Norco Adult Education