Caitlyn Johnson
Margate,FL
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
4
4
years of professional experience
Work History
Sales Associate
Home Depot
07.2024 - Current
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Ice Cream Server
Cold Stone
08.2021 - 10.2021
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Notified supervisor and peers of low product inventory and customer complaints.
- Greeted incoming customers and provided reliable, friendly customer service.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Education
High School Diploma -
South Broward High School
1901 N Federal Hwy, Hollywood, FL 3302006-2023
Skills
- Conflict resolution
- Data collection and analysis
- Customer engagement
- Point of sale operation
- Time management
- Issue resolution
- Data entry
- Computer skills
- Performance improvement
- Problem-solving abilities
- Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Home Depot
07.2024 - Current
Ice Cream Server
Cold Stone
08.2021 - 10.2021
High School Diploma -
South Broward High School
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