Caitlyn Johnson Lopez
Los Angeles,California
Overview
9
9
years of professional experience
Work History
Discharge Planner
Exodus Recovery
05.2025 - Current
- Follow doctors' orders to discharge clients to home, shelter, crisis programs, and rehabilitation centers.
- Coordinate with doctors and nurses to provide a plan for the clients care and needs.
- Coordinate with clients, connect and give resources for outpatient mental health/primary care physicians.
- Assess/Support the needs of clients who are interested in maintaining their sobriety.
Sales Supervisor/Sales Associate
Steve Madden
10.2024 - 07.2026
- Greet customers to the establishment with a friendly and professional matter
- Lead and train new team members motivating them to maintain sales goals
- Support store operations with floor moves, merchandising, pricing, and cleanliness
- Carefully handle cash transactions, monitor cash drawers, counting money for opening and closing procedures
- Manage incoming order fulfillments and accurately picking and packing outgoing shipments
Customer Service
Erewhon
12.2023 - 09.2024
- Greet Customers to the establishment with a friendly and professional matter
- Work well in teams to assist customers needs
- Followed instructions cautiously from managers
- Gained knowledge on items that are vegan or vegetarian for customers needs
Behavioral Technician
Aces ABA
08.2023 - 02.2024
- One to one therapy with children with autism to help to construct better communication, problem-solving, and social skills.
- Monitored client progression with a company iPad.
- Reinforced/supported positive behavior through learned training procedures during consultation time.
Hospitality Leader
Chick Fil A
03.2021 - 12.2023
- Creating a team layout (for over 90+ person team) to allow for smooth and efficient running of shifts; assist in finding coverage if shifts are short-staffed.
- Utilizing slack and other tools to communicate to other Leaders and Directors about issues concerning the restaurant.
- Creating a positive and fun work environment. Align daily activities with restaurant vision: Every guest should leave with a smile.
- Created a color coded labeling system for all products received at restaurant to ensure ease of organization.
- Coaching and holding team members accountable to achieve greater performance and results.
Volunteer
Pacific Palisades Presbyterian Nursery School
09.2022 - 03.2024
- Assisted teachers with daily classroom activities and routines for preschool-aged children.
- Supported children during learning activities, arts and crafts, story time, music, and structured play.
- Helped supervise children and maintain a safe, welcoming, and nurturing classroom environment.
- Provided individualized attention and encouragement to children as they participated in classroom activities.
Customer Service Representative
Domino's Pizza
07.2017 - 03.2021
- Greeted customers to the establishment with a friendly and professional manner
- Answered the phone and resolved customer issues
- Worked well in teams to complete duties
- Followed instructions carefully from the managers
Timeline
Discharge Planner
Exodus Recovery
05.2025 - Current
Sales Supervisor/Sales Associate
Steve Madden
10.2024 - 07.2026
Customer Service
Erewhon
12.2023 - 09.2024
Behavioral Technician
Aces ABA
08.2023 - 02.2024
Volunteer
Pacific Palisades Presbyterian Nursery School
09.2022 - 03.2024
Hospitality Leader
Chick Fil A
03.2021 - 12.2023
Customer Service Representative
Domino's Pizza
07.2017 - 03.2021