Caitlyn Kennedy
Tipp City,OH
Summary
Organized Office Assistant known for high productivity and efficient task completion. Skilled in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations.
Overview
6
6
years of professional experience
Work History
Office Assistant
Challenger Aviation Products
Vandalia, OH
10.2022 - Current
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Maintained an organized filing system of paper documents and electronic files for easy document retrieval.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Supported bookkeeping tasks, such as invoicing, balancing bank statements, and reconciling customer accounts.
Live Selling Sales Associate
Be You Boutique
Troy, OH
08.2020 - 10.2022
- Assisted customers with product selection, sizing, and styling via online live selling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Conducted market research to identify new trends and opportunities.
- Assisted in developing strategies to increase sales, reduce markdowns, improve margins and optimize inventory levels.
- Developed and maintained relationships with vendors to ensure timely delivery of merchandise.
- Conducted market research to identify emerging industry trends that could be capitalized on by the company.
- Coordinated photo shoots for catalogs, websites and promotional materials with photographers, models and stylists.
- Organized special events at retail stores including customer appreciation, fashion shows and local "downtown" events.
Restaurant Bar Manager
Logan's Roadhouse
Troy, OH
11.2018 - 04.2020
- Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Ensured compliance with health department regulations regarding food safety standards, storage procedures and sanitation practices.
- Trained new bartenders on proper preparation techniques for a variety of cocktails and mixed drinks.
- Resolved customer complaints or concerns in a timely manner while maintaining composure under pressure.
- Assisted with interviewing potential employees for bar positions, making hiring decisions when necessary.
- Monitored staff performance to ensure quality control was maintained at all times.
- Supervised and trained staff in customer service, food/drink handling, and safety protocols.
Education
Bachelor of Arts - Psychology
Wilmington College
Wilmington, OH05-2014
Skills
- File Maintenance
- Call handling
- Database Management
- Bookkeeping
- Mail handling
- Office Administration
- Quickbooks
References
References available upon request.
Timeline
Office Assistant
Challenger Aviation Products
10.2022 - Current
Live Selling Sales Associate
Be You Boutique
08.2020 - 10.2022
Restaurant Bar Manager
Logan's Roadhouse
11.2018 - 04.2020
Bachelor of Arts - Psychology
Wilmington College
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