Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlyn Kirby

Muncie

Summary


Second year college student pursuing a degree in nursing to eventually become a midwife. Strong background and experience in anticipating needs, ensuring team adherence to protocols, and optimizing workflow efficiency. Reliable and adaptable to changing demands, with focus on efficiency and communication. Strong worker both independently and as a part of a team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

7 BREW
03.2024 - Current
  • Trained new team members on drink preparation, equipment usage, and customer engagement techniques.
  • Supervise and lead team of baristas during high volume shifts, ensuring efficient operations while maintaining a positive environment
  • Demonstrating strong problem-solving skills while upholding company values and standards
  • Fostered meaningful customer connections by anticipating needs, personalizing service, and ensuring each interaction left them feeling satisfied and taken care of.

Cleaning Assistant

Truely Affordable Cleaning
10.2023 - 06.2025


  • Implemented feedback from supervisors to enhance service quality and client satisfaction.
  • Used time management and efficient cleaning methods to meet deadlines while still paying great attention to detail.
  • Effectively communicated with customers about their needs and desires for cleaning their home or business.

Child Caregiver

YMCA Daycare
03.2022 - 03.2024
  • Maintained open communication with parents regarding child development and concerns.
  • Collaborated with team members to create a nurturing environment that supports child well-being.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Provided attentive and nurturing care to children ranging from newborn to school-age in a safe and structured environment
  • Ensured Adherance to YMCA policies, state childcare regulations, and safety procedures at all times.

Education

Sophomore - Nursing

Ball State University
Muncie, IN
05-2028

Skills

  • Decision-making
  • Punctual and reliable
  • Interpersonal skills
  • Training and mentoring

Certification

  • First Aid/CPR Certified

Timeline

Shift Manager

7 BREW
03.2024 - Current

Cleaning Assistant

Truely Affordable Cleaning
10.2023 - 06.2025

Child Caregiver

YMCA Daycare
03.2022 - 03.2024

Sophomore - Nursing

Ball State University

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