Caitlyn Mergenthaler
Summary
Detail-oriented professional with strong administrative and financial management skills. Committed to accuracy and thoroughness in reporting. Exceptional communication and organization skills.
Overview
9
9
years of professional experience
Work History
Accounts Payable/Finance Clerk
City of Palos Heights City Hall
Palos Heights, Illinois
07.2025 - Current
- Process invoices and ensure timely vendor payments while maintaining accurate records.
- Balance the cash register daily and assist with daily financial reconciliations.
- Assist in the review and processing of employee timesheets and payroll administration.
- Continue performing administrative duties, supporting various city departments, and maintaining excellent communication with staff and vendors.
Administrative Assistant
City of Palos Heights City Hall
Palos Heights, Illinois
05.2022 - 07.2025
- Demonstrate strong communication skills while interacting with customers over the phone, via email, or in person.
- Assist with tasks involving payment processing for water bills, car stickers, accounts payable, and any other purchases through the city.
Tutor
America Reads, America Counts
Ames, Iowa
02.2022 - 05.2025
- Explained difficult concepts, terms, and theories in easy-to-understand terminology in math and reading classes for Kindergarteners through 4th graders.
- Demonstrated a positive attitude and communication skills while working with teachers and collaborating with other tutors.
Office Assistant
Hicks Insurance Group
Mokena, Illinois
06.2017 - 08.2021
- Performed daily cleaning and sanitation duties in assigned areas; cleaning obligations included vacuuming, mopping, dusting, and polishing furniture.
- Learned how to demonstrate professionalism at a young age while interacting with employees at the company at different ages and with different responsibilities.
Education
Bachelor of Science - Human Resources Management
Iowa State University
Ames, Iowa05-2025
LEADERSHIP & INVOLVEMENT
Kappa Kappa Gamma Sorority Ames, Iowa - 09/2021 - 05/2025
- Nomination Committee Member - Reviewing applications and collaborating to pick members for the best-fit position.
- Academics Committee Member - Upheld academic guidelines for members
APPLICABLE COURSEWORK & ACHEIVEMENTS
Coursework: Leadership & Organizational Behavior, Diversity Equity and Inclusion in Organizations, Management Information's Systems (Tableau, Python, Excel), Financial & Managerial Accounting, Economics, Employment Law, Compensation & Benefits, Capstone in Applied Projects
Timeline
Accounts Payable/Finance Clerk
City of Palos Heights City Hall
07.2025 - Current
Administrative Assistant
City of Palos Heights City Hall
05.2022 - 07.2025
Tutor
America Reads, America Counts
02.2022 - 05.2025
Office Assistant
Hicks Insurance Group
06.2017 - 08.2021
Bachelor of Science - Human Resources Management
Iowa State University