Summary
Overview
Work History
Education
Skills
Timeline
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Caity Polacelli

Caity Polacelli

Server , Bartender
NY

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, refined at Charlie's Of Lincroft. Proven ability to enhance guest experiences through attentive service and effective team collaboration. Skilled in cash handling, memory retention, communication and consistently delivering high-quality service in industry environments.

Overview

8
8
years of professional experience

Work History

Fine Dining Server

Charlie's Of Lincroft
11.2022 - 07.2024
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests needs.
  • Worked closely with the sommelier to provide personalized wine selections based on guests tastes and meal choices.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.

Server, Hostess, Expo, Bartender

Origin's Cafe
06.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Bartender

Nola's In Clinton
08.2024 - 07.2025
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Education

BFA Fine Art

Dutchess Community College
Poughkeepsie, NY

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Team collaboration
  • Communication
  • Connection
  • Empathy

Timeline

Server, Hostess, Expo, Bartender

Origin's Cafe
06.2025 - Current

Bartender

Nola's In Clinton
08.2024 - 07.2025

Fine Dining Server

Charlie's Of Lincroft
11.2022 - 07.2024

BFA Fine Art

Dutchess Community College

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