Caitlyn Ramirez
Escondido,CA
Summary
Results-oriented Client Care Specialist motivated to achieve sales, service, and productivity objectives. Enthusiastic about exceeding customer expectations and persistently overcoming objections. Offering many years of experience in industry.
Overview
9
9
years of professional experience
Work History
Client Care Specialist
Veterinary Specialty Hospital
San Marcos, California
09.2021 - Current
- Assisted clients in scheduling appointments and managing their pet care needs.
- Communicated effectively with clients regarding treatment plans and services offered.
- Handled client inquiries and provided accurate information about hospital procedures.
- Maintained organized records of client interactions and pet medical histories.
- Offered friendly greetings and knowledgeable service to guests.
- Supported pet owners emotionally, enhancing their experience and satisfaction.
Supply Chain Manager
United States Marine Corps
Camp Pendleton South, California
03.2017 - 08.2021
- Coordinated logistics and supply chain operations for military units.
- Developed and implemented inventory management strategies to optimize resources.
- Analyzed supply chain data to identify trends and improve efficiency.
Education
Associate of Arts - Liberal Arts Emphasis in Mathematics And Sciences
Miracosta College
Oceanside, CA05-2023
Bachelor of Science - Biotechnology
California State University, San Marcos
San Marcos, CASkills
- Client scheduling
- Pet care management
- Client communication
- Record keeping
- Treatment planning
- Customer relationship management
Timeline
Client Care Specialist
Veterinary Specialty Hospital
09.2021 - Current
Supply Chain Manager
United States Marine Corps
03.2017 - 08.2021
Associate of Arts - Liberal Arts Emphasis in Mathematics And Sciences
Miracosta College
Bachelor of Science - Biotechnology
California State University, San Marcos
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