Caitlyn Rogers
Communications Professional
Red Lion,PA
Summary
Highly motivated creative communication professional passionate about marketing, customer relations and storytelling through video and writing. Looking to break into the marketing and communication industry and willing to start from the ground up. Passionate and hardworking in both group and individual settings.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Barista Trainer
Starbucks
York, PA
11.2018 - 03.2021
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Taught proper procedures and strategies for success to new employees.
- Prioritized drink requests while managing interruptions.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed essential cleaning tasks while prioritizing customer connections
- Worked with customers to help resolve negative experiences and leave them feeling better than when they walked in the door
Video Production Specialist
Millersville University
Millersville, PA
09.2017 - 04.2019
- Created production schedules for every step of video production.
- Developed ideas, produced and edited vast types of projects for various media and platforms.
- Developed and proposed project scripts and storyboards to gain client approval during throughout project phases beginning with pre-production.
- Managed video shoots, set teams and performers while creating work schedules and operating production equipment.
- Coordinated with clients to define project specifications, vision and scope
- Supervised a small team of student interns and oversaw their projects from pre production
- Worked independently and efficiently always meeting deadlines
- Cataloged and maintained various video, audio, and lighting equipment
Education
Bachelor of Science - Speech Communication
Millersville University Of Pennsylvania
Millersville, PA 08.2013 - 05.2017
Skills
Excellent communication skills
undefinedTimeline
Barista Trainer
Starbucks
11.2018 - 03.2021
Video Production Specialist
Millersville University
09.2017 - 04.2019
Bachelor of Science - Speech Communication
Millersville University Of Pennsylvania
08.2013 - 05.2017
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