Caitlyn Sanders
Chadron Community Hospital
Crawford,NE
10
years of professional experience
Compassionate Admissions Care Coordinator with expertise in patient education, documentation, and organizational skills. Proven ability to enhance patient experiences through effective communication and coordination.
Work History
Admissions Care Coordinator
6 Years 7 Months- Facilitated patient admissions by guiding individuals through application processes and documentation requirements.
- Educated prospective patients on services offered, ensuring informed decision-making regarding care options.
- Maintained accurate records in electronic health systems, ensuring compliance with hospital protocols and regulations.
- Coordinated patient admissions, ensuring accuracy in documentation and compliance with hospital policies.
- Managed electronic health records system, maintaining data integrity and confidentiality.
- Trained new staff on admissions protocols and software usage, fostering team efficiency.
- Enhanced patient experience by providing compassionate assistance throughout the admissions process.
- Maintained a high level of customer service with patients, families, and visitors by consistently displaying empathy, professionalism, and excellence in communication skills.
- Collaborated with multidisciplinary team members to ensure seamless coordination of all aspects of patient care from admission to discharge.
- Managed high call volumes to schedule appointments, verify insurance coverage, and address patient inquiries professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- ordered lab work for laboratory when registering patients for lab work
- was assistant supervisor
Certified Nursing Assistant
3 Years- Assisted nursing staff with patient care activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes for healthcare team review.
- Implemented infection control protocols, enhancing patient safety standards.
- Trained new nursing assistants on best practices in patient care delivery.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Education
High School Diploma
Skills
Documentation
Patient education
Organizational skills
Medical terminology understanding
Multitasking and organization
Data entry
Insurance veriverification
Timeline
Admissions Care Coordinator
Chadron Community Hospital
01.2015 - 08.2021Read More
Certified Nursing Assistant
Chadron Community Hospital
01.2012 - 01.2015Read More
Crawford Public Schools
High School Diploma
Read More