Caitlyn Scott, RSW
Minden,LA
Summary
Diligent and energetic work searcher with solid authoritative abilities eager to secure a responsible career to fully utilize my skills. Prepared to assist group with accomplishing organization objectives. To look for and keep up with full-time position that offers proficient difficulties using relational abilities, brilliant using time effectively and critical thinking abilities.
Overview
4
4
years of professional experience
Work History
Disability Coordinator Assistant - Internship
Paul E. Slaton Head Start Center
Ruston
2023.01 - 2023.05
- Worked with supervisor to assess needs and determine best courses of action
- Managed filing systems for electronic and hard copy documents to keep organized records
- Organized and prepared daily activities and restocked materials and snacks for facility
- Attended staff meetings, notified parents regarding special events and interacted with families on routine basis
- Maintained parental sign-in and sign-out sheets.
Cashier/Personal Shopper
Super 1 Foods
Ruston
2021.02 - 2023.01
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Worked productively with customers to meet order requirements and service expectations.
Customer Service Lead Representative
Dollar General
Grambling
2020.05 - 2021.02
- Maintained high volume workload within fast-paced environment - Bank deposits - Promoted excellent customer service - Displayed strong telephone etiquette - Collected payments and provided accurate change
- Handled cash register operations and customer transactions to process payments
- Trained, coached, and mentored new sales associates for maximum performance.
Customer Service Associate
Stage
Ruston
2018.11 - 2019.11
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service - Handled customer inquiries with exceptional professionalism and enthusiasm - Informed customers about product lines and services
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Managed returns, exchanges and refunds in accordance with store policy
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Social Work - Social Work
Grambling State University
05.2023
High School Diploma -
Minden High School
05.2017
Skills
- De-escalation techniques
- Portion Standards
- Effective Multitasking
- Team Goals
- Active Listening
- Time Management
- Problem Solving
- Emotional Support
Languages
English
Timeline
Disability Coordinator Assistant - Internship
Paul E. Slaton Head Start Center
2023.01 - 2023.05
Cashier/Personal Shopper
Super 1 Foods
2021.02 - 2023.01
Customer Service Lead Representative
Dollar General
2020.05 - 2021.02
Customer Service Associate
Stage
2018.11 - 2019.11
Bachelor of Social Work - Social Work
Grambling State University
High School Diploma -
Minden High School
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