Caitlyn Scott, RSW
Minden,LA
Summary
Diligent and energetic work searcher with solid authoritative abilities eager to secure a responsible career to fully utilize my skills. Prepared to assist group with accomplishing organization objectives. To look for and keep up with full-time position that offers proficient difficulties using relational abilities, brilliant using time effectively and critical thinking abilities.
Overview
4
4
years of professional experience
Work History
Disability Coordinator Assistant - Internship
Paul E. Slaton Head Start Center
Ruston
01.2023 - 05.2023
- Worked with supervisor to assess needs and determine best courses of action
- Managed filing systems for electronic and hard copy documents to keep organized records
- Organized and prepared daily activities and restocked materials and snacks for facility
- Attended staff meetings, notified parents regarding special events and interacted with families on routine basis
- Maintained parental sign-in and sign-out sheets.
Cashier/Personal Shopper
Super 1 Foods
Ruston
02.2021 - 01.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Worked productively with customers to meet order requirements and service expectations.
Customer Service Lead Representative
Dollar General
Grambling
05.2020 - 02.2021
- Maintained high volume workload within fast-paced environment - Bank deposits - Promoted excellent customer service - Displayed strong telephone etiquette - Collected payments and provided accurate change
- Handled cash register operations and customer transactions to process payments
- Trained, coached, and mentored new sales associates for maximum performance.
Customer Service Associate
Stage
Ruston
11.2018 - 11.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service - Handled customer inquiries with exceptional professionalism and enthusiasm - Informed customers about product lines and services
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Managed returns, exchanges and refunds in accordance with store policy
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Social Work - Social Work
Grambling State University
05.2023
High School Diploma -
Minden High School
05.2017
Skills
- De-escalation techniques
- Portion Standards
- Effective Multitasking
- Team Goals
- Active Listening
- Time Management
- Problem Solving
- Emotional Support
Languages
English
Timeline
Disability Coordinator Assistant - Internship
Paul E. Slaton Head Start Center
01.2023 - 05.2023
Cashier/Personal Shopper
Super 1 Foods
02.2021 - 01.2023
Customer Service Lead Representative
Dollar General
05.2020 - 02.2021
Customer Service Associate
Stage
11.2018 - 11.2019
Bachelor of Social Work - Social Work
Grambling State University
High School Diploma -
Minden High School
Similar Profiles
Gerrln RojasGerrln Rojas
Assistant Teacher at St. Vincent de Paul Head StartAssistant Teacher at St. Vincent de Paul Head Start
Abdlraman OdetallahAbdlraman Odetallah
IT. Manager at New St. Paul Head Start Agency, IncIT. Manager at New St. Paul Head Start Agency, Inc
Shawna PruittShawna Pruitt
Volunteer at MCCC Early Head Start/ Head Start ProgramVolunteer at MCCC Early Head Start/ Head Start Program