Deniesha Davis
Minden,LA
Summary
Compassionate and seasoned healthcare professional with demonstrated expertise in delivering exceptional customer service, and maintaining documentation accuracy. Adept at team collaboration and problem resolution, I enhance patient well-being through effective communication and a commitment to safety, ensuring a supportive environment for all.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Ringgold Nursing And Rehabilitation Center
Ringgold, LA
06.2024 - Current
- Supported residents in accomplishing daily living tasks and maintaining personal hygiene.
- Collaborated with the healthcare team to implement care plans for each individual patient.
- Documented patient care activities in electronic health records.
- Delivered emotional support and enhanced companionship to residents.
- Ensured cleanliness and safety of environment for residents.
Certified Nursing Assistant
Meadowview Health and Rehab Center
Minden, LA
04.2022 - 05.2024
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted residents with daily living activities and personal hygiene.
- Maintained a clean and safe environment for residents.
- Provided emotional support and companionship to residents.
- Documented patient care activities in electronic health records.
Customer Service Representative
Teleperformance USA
Arcadia, LA
12.2020 - 04.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Educated customers on product features and services effectively.
- Maintained accurate records of customer interactions for future reference.
- Managed high-volume of inbound and outbound customer calls.
- Collaborated with team members to improve service delivery processes.
Education
Bachelor of Arts - General Studies
Northwestern State University of Louisiana
Natchitoches, LA05-2023
Skills
- Team collaboration
- Excellent communication
- Problem resolution
- Documentation accuracy
- Multitasking and Prioritization
- Customer service
References
References available upon request.
Timeline
Certified Nursing Assistant
Ringgold Nursing And Rehabilitation Center
06.2024 - Current
Certified Nursing Assistant
Meadowview Health and Rehab Center
04.2022 - 05.2024
Customer Service Representative
Teleperformance USA
12.2020 - 04.2022
Bachelor of Arts - General Studies
Northwestern State University of Louisiana
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