Hello, as an IT specialist with a background as a nursing assistant ,i bring a unique skill set to the table .My extensive experience in providing top- tier costumer service and clear communication ensures i can effectively understand and resolve user issues.I've developed strong problem-solving abilities and an acute attention to details ,which translate seamlessly into troubleshooting and technical support tickets with ease.
Additionally, my collaborative mindset and adaptability to new technologies position me to thrive in dynamic IT environments,ensuring reliable and effective technical assistance for all users .