Caitlyn Sheldrick
Plantsville,CT
Summary
Enthusiastic professional with a versatile background in customer service and hospitality. Skilled in organization, multitasking, and team collaboration, contributing to seamless operations and elevated customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beauty Advisor
L'Occitane
Farmington, CT
11.2025 - Current
- Advised customers on skincare and beauty products to enhance their shopping experience.
- Demonstrated product application techniques to educate clients on effective usage.
- Assisted in visual merchandising to create engaging store displays and attract customers.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Built strong customer relationships through personalized consultations and follow-ups.
Host/To-Go Specialist
Wood N Tap
Southington, CT
12.2021 - 08.2025
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservation system to optimize seating efficiency.
- Coordinated with waitstaff to ensure smooth service flow.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hosts on best practices for guest interaction and service standards.
Education
Bachelor of Science - Allied Health Sciences, Pre-Nursing
University of Connecticut
Storrs, CT05-2027
Skills
- Customer service
- Organization and multitasking
- Team collaboration
- Client relationship building
- Merchandise restocking
- Brand promotion
- Flexibility and adaptability
Certification
- EMT - Certified Emergency Medical Technician, 2025
Timeline
Beauty Advisor
L'Occitane
11.2025 - Current
Host/To-Go Specialist
Wood N Tap
12.2021 - 08.2025
Bachelor of Science - Allied Health Sciences, Pre-Nursing
University of Connecticut