Summary
Overview
Work History
Education
Skills
Timeline
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CAITLYN STEVENS

Grayslake

Summary

Food and beverage Server as well as a Tanning Consultant with 4+ years of experience involving members, clients, and co-workers. Continues growing my expertise within many fields to have strong team collaboration skills, conflict resolution, and attention to detail. Intending to pursue and expand leadership roles while prolonging reliable performance.

Overview

4
4
years of professional experience

Work History

FOOD AND BEVERAGE SERVER

Dog n Suds
06.2022 - 08.2026
  • Delivered exceptional customer service to customers by having accurate orders
  • Collaborated with kitchen as well as other servers and managers on shift
  • Resolved concerns guests had promptly, professionally and efficiently
  • Upsold menu items as well as new items
  • Provided exceptional customer service by taking and delivering orders efficiently.
  • Maintained cleanliness and organization of dining area to enhance guest experience.

FOOD AND BEVERAGE SERVER

Hawthorne Woods Country Club
05.2024 - 01.2026
  • Fulfilled high quality, personalized service to members ensuring a great long lasting experience
  • Built strong relationships with members by providing personalized service and creating a welcoming, positive experience through consistent, name-based recognition.
  • Served food and beverages at private events, formal dinners and Banquets by being able to adapt to the events format.
  • Aided in set up and take down for many types of events being held to maintain efficiency

TANNING CONSULTANT

L.A. TAN
11.2023 - 05.2024
  • Presented personalized skincare and tanning recommendations to the client taking into consideration skin type, needs, and wants out of the service being received
  • Educated clients on proper safety and protocol for the tanning services
  • Maintained a clean and organized environment for the clients to feel safe and taken care of in
  • Accomplished goals set for the sales requirements by promoting products, upselling and growing client relationships

Education

High School Diploma - COMMUNICATION LEADERSHIP AND STRATEGY

Michigan State University
East Lansing, Michigan
09.2026

Skills

  • Team Collaboration, Conflict Resolution, Sales Techniques, Attention to Detail, Problem Solving, Adaptability, Technical and Industry Knowledge, Customer Service and Communication, Interpersonal and Professional

Timeline

FOOD AND BEVERAGE SERVER

Hawthorne Woods Country Club
05.2024 - 01.2026

TANNING CONSULTANT

L.A. TAN
11.2023 - 05.2024

FOOD AND BEVERAGE SERVER

Dog n Suds
06.2022 - 08.2026

High School Diploma - COMMUNICATION LEADERSHIP AND STRATEGY

Michigan State University