Caitlyn Swanson
Cottage Grove,MN
Summary
Motivated professional with a proven track record in customer service and sales growth. Known for effective communication, adaptability, and problem-solving skills, enhancing customer satisfaction and team dynamics.
Overview
6
6
years of professional experience
Work History
Part-Time Assistant Manager
Claire's Stores Inc
Mankato, Minnesota
2022.08 - Current
- Assisted in managing daily store operations, multitasking between administrative responsibilities and in-person needs.
- Addressed customer inquiries and resolved issues to enhance satisfaction.
- Delivered training and support to new team members on company policies while fostering a calm, organized environment.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
Beauty Advisor
Sephora
Mankato, MN
2021.08 - 2022.07
- Provided personalized product recommendations to enhance customer experiences.
- Performed sales activities such as cashiering, stocking shelves, inventory management, and customer service.
- Advised customers on treatment and styling products to address current needs or resolve specific concerns.
- Assisted in maintaining an organized and visually appealing store layout.
Sales Associate
Kohl's
Cottage Grove, Minnesota
2020.10 - 2021.08
- Assisted customers with product selection and inquiries in a retail environment.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used technology resources to assist customers in locating and selecting items.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
Gymnastics Coach
Perpetual Motion Gymnastics
Woodbury, MN
2019.04 - 2021.06
- Prepared various warm-up activities for each class based on skill level and age.
- Provided motivational support and guidance to participants to develop and sustain positive relationships.
- Monitored student progress and provided constructive feedback on performance.
- Engaged with parents to discuss athlete development and address concerns.
- Collaborated with other coaches to create a positive team environment.
Education
Bachelor of Science - Psychology
Minnesota State University, Mankato
Mankato, MN2025-05
Bachelor of Science - Gender And Women Studies
Minnesota State University, Mankato
Mankato, MN2025-05
High School Diploma -
Park High School
Cottage Grove, MN2021-06
Skills
- Customer service and satisfaction
- Effective communication
- Sales growth
- Adaptability and flexibility
- Workplace safety compliance
- Money handling
- Team collaboration
- Positive and professional
- Critical thinking
Accomplishments
- Summa Cum Lade recognition at graduation
- Inducted into Alpha Lambda Delta honor society
- Received Academic Excellence award
References
References available upon request.
Timeline
Part-Time Assistant Manager
Claire's Stores Inc
2022.08 - Current
Beauty Advisor
Sephora
2021.08 - 2022.07
Sales Associate
Kohl's
2020.10 - 2021.08
Gymnastics Coach
Perpetual Motion Gymnastics
2019.04 - 2021.06
Bachelor of Science - Psychology
Minnesota State University, Mankato
Bachelor of Science - Gender And Women Studies
Minnesota State University, Mankato
High School Diploma -
Park High School