Caitlyn Uguccioni Ascencio
Nampa,ID
Summary
A dedicated and adaptable individual who thrives as both a collaborative team member and an effective leader. I am passionate about long-term growth within an organization, with a proactive approach to learning and identifying new ways to enhance efficiency, performance, and overall impact. I bring a strong work ethic and a continuous improvement mindset to every role I am in.
Overview
22
22
years of professional experience
Work History
Retail Manager
Goodwill
Boise
01.2023 - Current
- Assisted with daily operations, staff supervision, and scheduling
- Supported hiring, training and coaching of team members
- Helped oversee donation processing, pricing merchandising, and inventory flow
- Ensured compliance with safety, loss prevention, and company policies
- Provided leadership coverage and resolved customer and operational issues as needed
Seasonal Customer Service Sales Representative
Arber Farms Nursery
Nampa
07.2023 - 10.2023
- Guided customers in tree selection and care, providing expert advice to ensure long-term tree health
- Maintained inventory by watering, pruning, and properly handling trees
Insider
Dominos pizza
Moscow, Idaho
10.2022 - 02.2023
- Delivered exceptional customer service by accurately preparing and delivering orders
- Supported team members to ensure efficient operations and high-quality food.
- Maintained a clean, safe, and organized environment
Team Member
Noodles & Company
08.2022 - 01.2022
- Provided friendly, efficient service while taking orders and assisting with food preparation
- Supported cooking, serving and closing duties, including cleaning and organizing to safety standards
FOH Team Member
Chick-fil-A
Nampa
09.2021 - 01.2022
- Engaged with customers to ensure accurate orders and a positive diving experience
- Supported food prep and service, prioritizing quality and speed
- Upheld cleanliness and organization to create a welcoming event
Production Associate
Savers Value Village
Nampa
12.2003 - 09.2004
- Sorted and evaluated donated items to determine quality, usability, and resale readiness
- Prepped merchandise for sales floor by tagging, pricing, and organizing inventory
- Collaborated with team members to meet daily production goals and maintain work efficiency
- Maintained a clean, safe, and organized work area to support smooth warehouse operations
Education
Diploma -
Meridian High School
Meridian, ID06-2022
Skills
- Data Management
- Technical Troubleshooting
- Accuracy
- Customer Service Communication
- Attention to Detail
- Inventory management
- Customer relationship management
- Employee training
- Sales forecasting
Accomplishments
- Resolved employee conflicts, ensuring even the most frustrated shoppers felt respected and heard.
- Achieved 100% accuracy in data management and reconciliation.
- Ensured 100% of donated goods were processed, priced, and shelved within 24-hour turnaround times.
- Consistently met or exceeded sales and donation targets through proactive engagement and customer assistance.
Languages
English
Spanish
Timeline
Seasonal Customer Service Sales Representative
Arber Farms Nursery
07.2023 - 10.2023
Retail Manager
Goodwill
01.2023 - Current
Insider
Dominos pizza
10.2022 - 02.2023
Team Member
Noodles & Company
08.2022 - 01.2022
FOH Team Member
Chick-fil-A
09.2021 - 01.2022
Production Associate
Savers Value Village
12.2003 - 09.2004
Diploma -
Meridian High School