Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlyn Wuest

Morrisville,NC

Summary

Professional with experience at Starbucks and Sushioki, excelling in customer service and team collaboration. Proven ability in project coordination, problem resolution, and fostering a positive environment. Skilled in data visualization and analysis, consistently enhancing operational efficiency and customer satisfaction in fast-paced settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Durham, USA
08.2024 - Current
  • Prepare customized beverages while maintaining quality, speed, and cleanliness standards.
  • Provide warm and personalized customer service in a fast-paced, high-volume setting.
  • Collaborate with team members to ensure smooth store operations and customer satisfaction.
  • Follow all food safety and sanitation guidelines to maintain a clean and safe environment.

Shift Leader

Sushioki
Durham, USA
09.2020 - 04.2024
  • Supervised team operations, created shift schedules, and ensured smooth shift transitions.
  • Delivered training and mentorship to new hires, fostering a strong, productive team culture.
  • Resolved customer concerns tactfully to maintain satisfaction, and promote return business.
  • Maintained safe, clean work environments, aligned with health regulations and company standards.

Receptionist/Service Coordinator

Johnson Volvo Durham
Durham, USA
10.2022 - 04.2023
  • Greeted customers, scheduled service appointments, and ensured accurate data entry in the CRM.
  • Managed incoming calls and emails professionally to support client inquiries and service updates.
  • Collaborated with service technicians and advisors to streamline communication and workflow.
  • Maintained front desk appearance, and contributed to creating a welcoming atmosphere for clients.

Education

Some College (No Degree) - Business Analytics

Wake Technical Community College
true

Skills

  • Data visualization and analysis
  • Statistical analysis
  • Customer support and service
  • Project coordination
  • Team collaboration
  • Communication effectiveness
  • Problem resolution
  • Professional efficiency

Certification

  • Business Analytics: Business Intelligence

Timeline

Barista

Starbucks
08.2024 - Current

Receptionist/Service Coordinator

Johnson Volvo Durham
10.2022 - 04.2023

Shift Leader

Sushioki
09.2020 - 04.2024

Some College (No Degree) - Business Analytics

Wake Technical Community College

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