Caitlyn Mae Luning
Jamestown,CA
Summary
I am looking for a position where I can be a positive addition to a professional team and grow within a company that views my creativity and hard work as an asset to the business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Nature’s Whole Food Depot
Sonora, CA
11.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service while addressing inquiries and resolving issues.
- Managed cash register duties, including balancing cash drawers at end of shifts.
Administrative Assistant
Mayesh Wholesale Florist, Inc
Los Angeles, CA
09.2023 - Current
- Assisted customers with invoices, payments and processing orders.
- Provided excellent communication and customer service daily.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
Floral Design Specialist
Whole Foods Market Inc
11.2022 - 06.2023
- Imparted knowledge on plants and flowers to customers.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Recorded floral daily inventory, shrink and placed orders for floral shipments via Orderlink and Excel
Store Manager
Artly Coffee
01.2022 - 05.2022
- Assisted in recruiting, hiring and training of team members.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Reported issues to higher management with great detail.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Certificate - Nutrition
NASM
Online Associate Of Applied Arts - Music
Chabot Community College
Hayward Skills
- Design Methods
- Customer Needs Assessments
- Administration and Management
- Artistic Floral Design
- Plant Care and Handling
- Special Orders
- Arrangement Creation
- Merchandise Display Assembly
- Inventory Accuracy
- Shrink Management
- Processing invoices
- Customer service
- Data Entry
- Office Administration
Timeline
Customer Service Cashier
Nature’s Whole Food Depot
11.2024 - Current
Administrative Assistant
Mayesh Wholesale Florist, Inc
09.2023 - Current
Floral Design Specialist
Whole Foods Market Inc
11.2022 - 06.2023
Store Manager
Artly Coffee
01.2022 - 05.2022
Certificate - Nutrition
NASM
Associate Of Applied Arts - Music
Chabot Community College