Caitlynn Albino
Largo,FL
Summary
Hard working and dedicated professional with extensive experience at Irish 31, excelling in customer service and strong multitasking abilities. Proven ability to enhance guest satisfaction through attentive service and effective cash handling. Recognized for maintaining a clean and welcoming environment while thriving in high-pressure situations. Committed to delivering exceptional dining experiences.
Overview
6
6
years of professional experience
Work History
Waitress/Bartender
Irish 31
04.2019 - 02.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Waitress
JDs On The Beach
05.2017 - 03.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Certificate Of Marine Technology - Marine Maintenance And Ship Repair
Pinellas Technical College
Largo, FL11.2022
High School Diploma -
Largo High School
Largo, FL05.2018
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Cleanliness
- Cash handling
- Safe food handling
- Bartending
Timeline
Waitress/Bartender
Irish 31
04.2019 - 02.2023
Waitress
JDs On The Beach
05.2017 - 03.2019
Certificate Of Marine Technology - Marine Maintenance And Ship Repair
Pinellas Technical College
High School Diploma -
Largo High School