Caitlynn Genella
Jupiter,FL
Summary
Compassionate nursing student with hands-on patient care experience and an Associate in Health Science. Demonstrates a strong work ethic, attention to detail, and exceptional organizational skills, complemented by five years of customer service experience. Known for thriving in fast-paced environments while providing quality care to children and elders and aiming to leverage clinical skills and theoretical knowledge in a supportive healthcare role to enhance patient well-being and foster professional growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
J. Alexander's Restaurant
Palm Beach Gardens, FL
10.2023 - 01.2025
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Greeted customers and escorted them to their tables.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Cashier, BOH
The Juice Stop
Jupiter, FL
10.2021 - 12.2024
- Collected payments and provided accurate change.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Followed proper food handling methods as outlined by health department guidelines.
Education
Bachelor of Science - Nursing
South University
West Palm Beach, FL01-2026
Associate of Science - Health Sciences
Indian River State College
Ft. Pierce, FL05-2023
Skills
- Quality of care standards
- Vitals monitoring
- Patient monitoring
- Medical documentation
- Infection control standards
- Privacy and confidentiality
- Patient assessments
- Basic nursing care
- Medication administration
- Quick learner
- Analytical and critical thinking
- Conflict resolution
- Organizational skills
- Time management
Certification
- BLS
- First Aide
References
References available upon request.
Timeline
Restaurant Hostess
J. Alexander's Restaurant
10.2023 - 01.2025
Cashier, BOH
The Juice Stop
10.2021 - 12.2024
Bachelor of Science - Nursing
South University
Associate of Science - Health Sciences
Indian River State College
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