Caitlynn Webb
Summary
Healthcare professional ready to bring comprehensive training and hands-on experience to role. Proven ability to support medical teams in delivering high-quality patient care and maintaining clinical standards. Known for collaborative spirit and adaptability in dynamic environments, leveraging strong organizational and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Donor Referral Coordinator II
Solvita
Dayton, Ohio
09.2021 - Current
- Collaborated with multi-disciplinary staff to improve overall tissue donor recovery and response times.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other departments.
- Conducts preliminary screening of recovery partner referrals for potential donation in a timely and professional manner.
- Collects, accurately interprets, and documents information electronically regarding donor medical and social history and evaluates for donor eligibility based on current policies and regulations.
- Screens medical information with Director and/or Medical Director as required.
- Reviews and allocates potential donors for various processing sessions.
- Trained numerous team members and new hires,
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
Medical Assistant
Kettering Medical Center
Oak Creek OBGYN
03.2019 - 09.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Medical Assistant
Illinois Bone and Joint Institute
Libertyville, IL
09.2018 - 03.2019
- Documenting phone calls, Getting Prior authorizations for Gel injections, Surgeries, Physical therapy and DMS braces
- Making appointments, Applying boots,braces and slings, Give patient education when needed, Schedule MRIs, Putting Lab orders, and procedures in EHR systems , Make appointments, Stocking rooms.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
Pharmacy Technician
Meijer Pharmacy
Hamilton, OH
08.2015 - 12.2018
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Medical Assistant
Northwestern University
Evanston, IL
02.2018 - 09.2018
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Medical Assistant Externship
Trihealth Good Samaritan Hospital
Hamilton, OH
04.2017 - 12.2017
- Escorted patients to examination rooms and prepared for physician exams.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
STNA
Community First Solutions
Hamilton, OH
10.2013 - 07.2017
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
- Administered basic first aid when necessary, prioritizing patient well-being above all else.
Education
Associate of Science - Nursing
Hondros College of Nursing
Dayton, OH12-2025
Associate of Science - Health Sciences
Cincinnati State Technical And Community College
Cincinnati, Ohio01.2017
Skills
- First Aid/CPR
- Organizational skills
- Computer skills
- Patient scheduling
- Clinical Documentation
- HIPAA compliance
- Medical terminology
- Vital sign monitoring
- Insurance verification
- Direct patient care
- Pre-authorizations
- Phlebotomy
- Epic systems
- Phlebotomy techniques
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Patient assessments
- Medical supply inventory
- Sterile technique
- Complex Problem-solving
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Donor Referral Coordinator II
Solvita
09.2021 - Current
Medical Assistant
Kettering Medical Center
03.2019 - 09.2021
Medical Assistant
Illinois Bone and Joint Institute
09.2018 - 03.2019
Medical Assistant
Northwestern University
02.2018 - 09.2018
Medical Assistant Externship
Trihealth Good Samaritan Hospital
04.2017 - 12.2017
Pharmacy Technician
Meijer Pharmacy
08.2015 - 12.2018
STNA
Community First Solutions
10.2013 - 07.2017
Associate of Science - Nursing
Hondros College of Nursing
Associate of Science - Health Sciences
Cincinnati State Technical And Community College