Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlynn Webb

Summary

Healthcare professional ready to bring comprehensive training and hands-on experience to role. Proven ability to support medical teams in delivering high-quality patient care and maintaining clinical standards. Known for collaborative spirit and adaptability in dynamic environments, leveraging strong organizational and interpersonal skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Donor Referral Coordinator II

Solvita
09.2021 - Current
  • Collaborated with multi-disciplinary staff to improve overall tissue donor recovery and response times.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other departments.
  • Conducts preliminary screening of recovery partner referrals for potential donation in a timely and professional manner.
  • Collects, accurately interprets, and documents information electronically regarding donor medical and social history and evaluates for donor eligibility based on current policies and regulations.
  • Screens medical information with Director and/or Medical Director as required.
  • Reviews and allocates potential donors for various processing sessions.
  • Trained numerous team members and new hires,
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.

Medical Assistant

Kettering Medical Center
03.2019 - 09.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.

Medical Assistant

Illinois Bone and Joint Institute
09.2018 - 03.2019
  • Documenting phone calls, Getting Prior authorizations for Gel injections, Surgeries, Physical therapy and DMS braces
  • Making appointments, Applying boots,braces and slings, Give patient education when needed, Schedule MRIs, Putting Lab orders, and procedures in EHR systems , Make appointments, Stocking rooms.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Organized charts, documents and supplies to maintain team productivity.

Pharmacy Technician

Meijer Pharmacy
08.2015 - 12.2018
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Medical Assistant

Northwestern University
02.2018 - 09.2018
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Medical Assistant Externship

Trihealth Good Samaritan Hospital
04.2017 - 12.2017
  • Escorted patients to examination rooms and prepared for physician exams.
  • Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

STNA

Community First Solutions
10.2013 - 07.2017
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Administered basic first aid when necessary, prioritizing patient well-being above all else.

Education

Associate of Science - Nursing

Hondros College of Nursing
Dayton, OH
12-2025

Associate of Science - Health Sciences

Cincinnati State Technical And Community College
Cincinnati, Ohio
01.2017

Skills

  • First Aid/CPR
  • Organizational skills
  • Computer skills
  • Patient scheduling
  • Clinical Documentation
  • HIPAA compliance
  • Medical terminology
  • Vital sign monitoring
  • Insurance verification
  • Direct patient care
  • Pre-authorizations
  • Phlebotomy
  • Epic systems
  • Phlebotomy techniques
  • Immunization administration
  • Specimens collection and processing
  • Medical procedures
  • Patient assessments
  • Medical supply inventory
  • Sterile technique
  • Complex Problem-solving

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.

Timeline

Donor Referral Coordinator II

Solvita
09.2021 - Current

Medical Assistant

Kettering Medical Center
03.2019 - 09.2021

Medical Assistant

Illinois Bone and Joint Institute
09.2018 - 03.2019

Medical Assistant

Northwestern University
02.2018 - 09.2018

Medical Assistant Externship

Trihealth Good Samaritan Hospital
04.2017 - 12.2017

Pharmacy Technician

Meijer Pharmacy
08.2015 - 12.2018

STNA

Community First Solutions
10.2013 - 07.2017

Associate of Science - Nursing

Hondros College of Nursing

Associate of Science - Health Sciences

Cincinnati State Technical And Community College

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Caitlynn Webb