Jana Schuurman
Bryan,OH
Summary
Reliable employee seeking Eligibility Referral Specialist II position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Eligibility Referral Specialist II
Williams County Job And Family Services
Bryan, OH
02.2015 - Current
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Documented all communication with applicants and inputted information into system using Ohio Benefits.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Spoke with individuals regarding benefit information and explain benefits processes.
- Scheduled around 160 Non-emergency medical transportation for Medicaid recipients per month
Direct Support Staff/Team Leader
Filling Home Memorial Home Of Mercy
Napoleon, OH
10.2010 - 10.2014
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Assisted residents with daily medications and meals and assisted other staff with their needs.
- Maintained records of 8 residents with accuracy and efficiency.
- Resolved staff and resident concerns with little oversight.
- Assigned daily shift duties to staff
Education
No Degree - Registered Nursing
Northwest State Community College
Archbold, OHHigh School Diploma
Montpelier High School
Montpelier, OH06.1999
Skills
- Team Building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- MS Office
- Data Entry
- Attention to Detail
- Problem-Solving
- First Aid/CPR
- Good Telephone Etiquette
Timeline
Eligibility Referral Specialist II
Williams County Job And Family Services
02.2015 - Current
Direct Support Staff/Team Leader
Filling Home Memorial Home Of Mercy
10.2010 - 10.2014
No Degree - Registered Nursing
Northwest State Community College
High School Diploma
Montpelier High School