Summary
Overview
Work History
Education
Skills
Timeline
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Caitlyn Nihei

Hercules,CA

Summary

Motivated Team Member and Barista committed to contributing to business success. Experienced in providing high-quality production work. Focused on customer satisfaction and team productivity.

Overview

3
3
years of professional experience

Work History

Team Member

Peet's Coffee
08.2022 - Current
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Barista

Sharetea
03.2021 - 11.2021
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

Bachelor of Science - Business Economics

Currently Enrolled At Contra Costa College
San Pablo
06.2026

Skills

  • Complaint Resolution
  • Customer Service
  • Teamwork and Collaboration
  • Attention to Detail
  • Willingness to Learn
  • Problem-Solving

Timeline

Team Member

Peet's Coffee
08.2022 - Current

Barista

Sharetea
03.2021 - 11.2021

Bachelor of Science - Business Economics

Currently Enrolled At Contra Costa College

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Caitlyn Nihei