Calandra Massey
Lithonia,USA
Summary
Outgoing and dedicated professional experienced in resident engagement, property maintenance, and enhancing profitability and occupancy rates. Demonstrated expertise in business management with a strong focus on operational efficiency and team leadership. Several years of relevant experience combined with a results-oriented and quality-driven approach.
Overview
7
7
years of professional experience
Work History
Property Manager
S&S Property Management
Avondale Estates, Georgia
04.2024 - Current
- Maintained accurate financial records and managed budget allocations effectively.
- Developed marketing strategies to attract prospective tenants to available units.
- Trained and supervised support staff in daily property management operations.
- Facilitated conflict resolution among tenants, fostering a positive community environment.
- Conducted periodic inspections of properties for compliance with safety regulations and tenant requirements.
- Assessed rental applications, performing background checks for tenant approval or denial.
- Coordinated with maintenance and contractors to ensure timely turnovers after move-outs.
- Processed evictions according to state laws and procedures.
Property Manager
Cushman & Wakefield
Chamblee, GA
10.2023 - 04.2024
- Oversaw LIHTC communities as Multi-site Property Manager, ensuring compliance and operational excellence.
- Coordinated lease-up efforts for newly constructed assets to maximize occupancy rates.
- Directed all facets of LIHTC compliance, managing resident files and coordinating annual re-certifications without audit findings.
- Processed and verified tenant paperwork to expedite onboarding procedures.
- Prepared monthly financial reports highlighting revenue growth and incurred expenses.
- Conducted property tours for prospective tenants, evaluating applications and facilitating lease signings.
- Maintained accurate tenant and unit information in housing database for effective management.
- Assessed rental applications, performed background checks, and made approval decisions based on established criteria.
Regional Property Coordinator
South East Asset Management (SEAMS)
Atlanta, GA
10.2021 - 04.2023
- Served as liaison between buyers and sellers of multi-family assets.
- Coordinated due diligence by compiling financial reports, hosting kickoff meetings, and conducting audits.
- Stabilized newly acquired assets through utility setups, vendor accounts, and compliance with housing programs.
- Established relationships with vendors, suppliers, and contractors to enhance collaboration.
- Oversaw renovation and construction projects to ensure quality and timeliness.
- Recruited and trained staff to maintain high operational standards.
- Monitored vendor performance to ensure compliance with contractual obligations.
- Managed multiple properties, overseeing budgets and supervising office staff.
Assistant Property Manager
A Green Property Management (AGPM)
Atlanta, GA
01.2019 - 10.2021
- Supported property manager with daily operations of senior community for residents aged 55 and older.
- Assisted director in conducting community audits and preparing responses to DCA audit findings.
- Ensured compliance and approval of all move-in and annual recertification applications.
- Obtained mandatory documentation to assess potential tenants' move-in eligibility.
- Maintained efficient file system, resulting in DCA audit without findings.
- Verified accuracy of applicant and resident information in MITAS and YARDI portals.
- Completed monthly bond reports punctually, contributing to financial oversight.
Education
Bachelor of Arts (B.A.) - Criminal Justice
American Public University
Charles Town, WV11.2015
Skills
- Property oversight
- Tenant and vendor management
- Customer service excellence
- Lease administration and payment collection
- Compliance monitoring
- Microsoft Office proficiency
- AppFolio, Yardi Voyager, and Real Page expertise
- Fair housing compliance
- Strategic acquisition skills
- Effective communication and relationship management
Timeline
Property Manager
S&S Property Management
04.2024 - Current
Property Manager
Cushman & Wakefield
10.2023 - 04.2024
Regional Property Coordinator
South East Asset Management (SEAMS)
10.2021 - 04.2023
Assistant Property Manager
A Green Property Management (AGPM)
01.2019 - 10.2021
Bachelor of Arts (B.A.) - Criminal Justice
American Public University