Calay Brown
St. Helena,SC
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and decision-making. Enhanced shopping experiences by curating personalized lists and maintaining high satisfaction ratings. Skilled in planning and organization, adept at adapting to changing environments, and proficient in inventory management systems. Consistently collaborated to streamline processes and achieve team goals.
Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
09.2024 - Current
- Assisted customers in selecting products based on preferences and needs.
- Curated personalized shopping lists to enhance customer satisfaction and efficiency.
- Utilized Walmart's inventory management system to ensure product availability.
- Adapted to rapidly changing store layouts and promotions for optimal shopping experiences.
- Collaborated with team members to streamline shopping processes and improve service delivery.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Sales Associate
Journeys Shoes
09.2023 - 06.2024
- Assisted customers in selecting products to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Processed transactions accurately and efficiently at point-of-sale system.
- Collaborated with team members to achieve store goals and improve customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Palisades High School
Charlotte, NC07-2024
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Upbeat and outgoing attitude
- Heavy lifting
- Time management
Timeline
Personal Shopper
Walmart
09.2024 - Current
Sales Associate
Journeys Shoes
09.2023 - 06.2024
High School Diploma -
Palisades High School