Caleb Brady
Charlotte
Summary
I'm passionate about both furniture design and delivering top-notch service, I thrive in creating personalized, welcoming experiences for guests. I'm excited to bring my dedication to customer care to Restoration Hardware's rooftop restaurant while I continue to pursue my career in furniture design.
Overview
3
3
years of professional experience
Work History
Server
SupperClub SouthEnd
07.2024 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns and specific preferences
Server
MOA Korean BBQ & Bar
08.2022 - 04.2024
- Providing personalized upscale service to patrons, contributing to high customer retention rates
- Acquired comprehensive knowledge of the menu and restaurant offerings, enhancing customer experience through informed recommendations
- Excelled in a fast-paced team environment.
Representative
Planet Fitness
05.2022 - 08.2022
- Effectively managed front desk operations, including member check-ins, cash handling, and administrative tasks, ensuring seamless gym operations
- Provided attentive customer service, addressing member inquiries and facilitating a positive gym experience.
Passenger Service Agent
Charlotte Douglas International Airport
06.2021 - 05.2022
- Ensured passenger satisfaction by delivering clear boarding instructions and safeguarding passenger baggage
- Consistently delivered exceptional customer service contributing to a positive airport experience for travelers
- Maintained composure and professionalism in high-stress situations.
Education
Architectural drafting - Architecture
Asheworth college
Norcross, GA05.2022
high school diploma -
Weber High School
Ogden, UT03.2020
Skills
- Adaptability
- Computer Skills
- Effective Time Management
- Communication Skills
- social skills
- Customer Service
- Attention to Detail
- Organization
- Reliability
- Teamwork
References
- Sydney Cahall, MOA korean bbq, +1 (904) 612-2898
- Joshua Park, Prospect Airport Services, +1 (980) 330-9027
Hobbies and Interests
- Tennis
- Golf
- Rock climbing
- Painting
- design
- Cooking
Timeline
Server
SupperClub SouthEnd
07.2024 - 08.2024
Server
MOA Korean BBQ & Bar
08.2022 - 04.2024
Representative
Planet Fitness
05.2022 - 08.2022
Passenger Service Agent
Charlotte Douglas International Airport
06.2021 - 05.2022
Architectural drafting - Architecture
Asheworth college
high school diploma -
Weber High School
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