Caleb Byers
Dallas,US
Summary
Experienced with creating positive guest interactions and maintaining welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Track record of ensuring high levels of customer satisfaction and seamless daily operations.
Overview
5
5
years of professional experience
Work History
Server Assistant
Pappas Bros. Steakhouse
Irving, TX
11.2025 - Current
- Supported servers in delivering a high-end dining experience by assisting with food running, table maintenance, and guest service.
- Delivered attentive hospitality from the moment guests arrived, ensuring they felt welcomed and valued.
- Communicated effectively with kitchen staff and servers to ensure order accuracy and timely service.
- Monitored inventory levels of service items (glassware, utensils, napkins, etc.) and restocked as needed.
- Anticipated server and guest needs to provide efficient, seamless service during high-volume dinner rushes.
Team Lead
Whataburger
Duncanville, TX
08.2025 - 11.2025
- Lead shifts, enhance team efficiency, ensure quality service, resolve issues, boost customer satisfaction.
- Manage inventory and maintain accurate record of available product on hand.
- Fostered a collaborative team environment, enhancing employee morale and ensuring a positive customer experience.
- Streamlined shift operations, leading to improved service efficiency and a noticeable increase in customer satisfaction ratings.
- Analyzed daily sales data to optimize staffing levels, resulting in reduced wait times during peak hours.
Cashier Sales Associate
Fuel City
Cedar Hill, TX
10.2024 - 08.2025
- Provided a professional and friendly first point of contact by acknowledging and welcoming guests as they entered the restaurant.
- Collaborated with team for timely order delivery, improving efficiency.
- Greeted customers by name, fostering a welcoming environment.
- Notified kitchen of allergy concerns, ensuring customer safety.
- Promoted special offers, contributing to increased sales.
Package Delivery Driver
UPS
Arlington, TX
09.2021 - 02.2024
- Optimize routes with dispatchers, ensuring timely deliveries and efficient logistics.
- Communicate with customers, resolving delivery issues promptly.
- Inspect vehicles daily for safety, maintaining operational standards.
- Delivered packages efficiently, achieving on-time delivery rates that enhanced customer satisfaction and loyalty.
- Partnered with dispatch teams to implement dynamic route adjustments, minimizing disruptions and ensuring timely deliveries.
Education
High School Diploma -
Red Oak High School
Red Oak, TX2015
Skills
- Workplace Safety & Compliance
- Positive and friendly attitude
- Time Management & Multitasking
- Inventory Management & Stock Control
- Problem Solving & Conflict Resolution
- Team Leadership & Shift Management
Timeline
Server Assistant
Pappas Bros. Steakhouse
11.2025 - Current
Team Lead
Whataburger
08.2025 - 11.2025
Cashier Sales Associate
Fuel City
10.2024 - 08.2025
Package Delivery Driver
UPS
09.2021 - 02.2024
High School Diploma -
Red Oak High School