Caleb Fell
Davie,Florida
Summary
Goal-driven professional with a background in technology and educational support, leveraging analytical skills, problem-solving abilities, and a commitment to public service in a legal career focused on advocacy.
Overview
4
4
years of professional experience
Work History
Service Manager
Chipotle
Davie, Florida
05.2022 - Current
- Led a team in high-demand service settings, resolved customer issues, and managed reporting and repairs, developing strong conflict resolution and leadership skills.
- Built lasting customer relationships and negotiated vendor interactions, demonstrating skills in negotiation and relationship management relevant to legal work.
Help Desk Technician
NSU University School
Davie, FL
08.2023 - 02.2024
- Provided technical support, analyzing and resolving issues to maintain productivity, and ensure user satisfaction.
- Improved user satisfaction by delivering clear, solution-focused guidance, fostering patience, adaptability, and precision in high-stakes situations.
Co Owner After Hours
NSU
Davie, Florida
10.2021 - 05.2022
- Founded and managed a profitable campus-based business, overseeing vendor negotiations and financial planning.
- Enhanced customer relations and strategic thinking skills by adapting the business to meet market demands and community needs.
IT Technician
NSU
Davie, FL
09.2020 - 05.2021
- Negotiated with major vendors, including McGraw-Hill, to secure essential digital curriculum resources, refining my negotiation, organizational, and communication skills.
- Provided critical technical support to faculty and students during the shift to remote learning, enhancing my ability to solve complex issues, and communicate effectively under pressure.
Education
MBA - Finance
Nova Southeastern University
Davie, FL05.2023
Bachelor of Science - Finance
Nova Southeastern University
Davie, FL05.2022
High School Diploma -
Paducah Tilghman High School
Paducah, KY05.2019
Skills
- Analytical Thinking
- Conflict resolution and communication
- Problem Identification
- Team leadership and supervision
- Data Analysis and Excel
Affiliations
- Captain of NSU Mens Swimming and Diving
- Globus marketing top 10 finisher in the Nation
- Wayne Huizenga Innovation Academy
Timeline
Help Desk Technician
NSU University School
08.2023 - 02.2024
Service Manager
Chipotle
05.2022 - Current
Co Owner After Hours
NSU
10.2021 - 05.2022
IT Technician
NSU
09.2020 - 05.2021
MBA - Finance
Nova Southeastern University
Bachelor of Science - Finance
Nova Southeastern University
High School Diploma -
Paducah Tilghman High School
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