Caleb Forga
Austin,TX
Summary
Soon to be Graduate of Master's Degree in Organizational Development at Newberry College. Highly motivated former D1/D2 athlete seeking opportunities in organizational development, management, and sales
Overview
5
5
years of professional experience
Work History
Sales Management Trainee
Enterprise Rent-A-Car
Huntsville, AL
06.2023 - 12.2023
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints regarding sales and service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assistant Technician
Midwest Carpet And Duct Cleaning
Ypsilanti, MI
06.2022 - 08.2022
- Collected and organized parts to fulfill customer and job order requirements.
- Performed simple and semi-skilled work with minimal supervision.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Coach
Premier Lacrosse Group
Canton, MI
06.2019 - 08.2020
- Assessed player abilities and assigned positions according to individual strengths.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Readied team to compete in tournaments and other special events.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
Education
Master of Science - Organizational Development & Leadership
Newberry College
Newberry, SC08.2023
Bachelor of Science - Business Administration
Newberry College
Newberry, SC05.2022
Skills
- Individual Development
- Talent Acquisition
- Organizational Support
- Negotiation
- Sales Techniques
- Relationship building
- Team building
- Organizational Development
- Self-motivated
- Mentoring and Coaching
- Problem Resolution
- Microsoft Office
- Time Management
- Virtual Teams
- Oral and Written Communication
- Social Media Applications
- Sales Strategy
- Customer Service
Affiliations
- Former Scholarship NCAA D1/D2 Athlete.
- Chosen as a leader during athletic career.
- Led Non-Profit Food-Drive for Living Hope Foundation.
Timeline
Sales Management Trainee
Enterprise Rent-A-Car
06.2023 - 12.2023
Assistant Technician
Midwest Carpet And Duct Cleaning
06.2022 - 08.2022
Assistant Coach
Premier Lacrosse Group
06.2019 - 08.2020
Master of Science - Organizational Development & Leadership
Newberry College
Bachelor of Science - Business Administration
Newberry College
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