Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Lee

Sparks,NV

Summary

Dynamic and results-driven professional with a proven track record in delivering exceptional customer service across diverse industries. Skilled in sales, operations, and team development, with a strong commitment to ensuring customer satisfaction and building lasting relationships. Adept at managing reservations, negotiating contracts, and utilizing cutting-edge systems to enhance service efficiency. Known for leading teams with a customer-first mentality and consistently exceeding performance goals.

Overview

4
4
years of professional experience

Work History

Sales Management Trainee

Enterprise Mobility
12.2024 - Current
  • Delivered exceptional service to retail, corporate, insurance, and body shop clients, driving customer satisfaction and loyalty
  • Sold protection policies, negotiated contracts, and closed deals, surpassing revenue goals
  • Managed reservations, billing, and reporting using ECARS2.0 and tablets, ensuring accuracy and efficiency
  • Collaborated with senior management to refine sales strategies, tracking and improving team performance
  • Developed and maintained strong business relationships in the local community

Server / Bartender / Room Service / Busser

Hallmark Resorts / Georgie’s Beachside Grill
06.2021 - 11.2024
  • Trained 10+ new employees, improving team performance and service quality
  • Led dining room operations during peak hours, ensuring efficient seating and service
  • Recognized as Employee of the Month (Sept. 2022) for outstanding leadership and dedication

Education

Bachelor of Science - Business Administration, Minor in Spanish

Oregon State University
Corvallis, OR
06.2024

Skills

  • Sales & Leadership: Sales strategy development, protection policy sales, contract negotiation, team leadership
  • Operational Efficiency: ECARS20, tablet systems, reservations management, billing & reporting
  • Team Development: Employee training, performance management, team building
  • Technology & Analysis: Excel, Google Drive, Microsoft Word, PowerPoint, market research, data analysis

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Management Trainee

Enterprise Mobility
12.2024 - Current

Server / Bartender / Room Service / Busser

Hallmark Resorts / Georgie’s Beachside Grill
06.2021 - 11.2024

Bachelor of Science - Business Administration, Minor in Spanish

Oregon State University

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