Caleb Gamboa
Port Saint Lucie,FL
Summary
Im a very driven individual, who’s also very competitive. Im always looking for ways to improve not only myself, but the people around me. Due to my background training in leadership, sales, and more, I have a very good understanding and ability to adapt to various situations, and will make a great addition to any team. I strive to be the best leader, or assistant however I can, while continuing to strive to learn as much as possible.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Correctional Officer
Florida Department Of Corrections
Port St Lucie Florida
05.2024 - Current
- Monitored inmate behavior to ensure compliance with facility rules and regulations.
- Conducted regular security checks to identify and address potential safety hazards.
- Supervised inmate activities, promoting rehabilitation and maintaining order within the facility.
- Responded effectively to emergencies, applying crisis intervention techniques as needed.
- Maintained accurate documentation of incidents, disciplinary actions, and daily activities for reporting purposes.
- Reduced inmate altercations through proactive conflict resolution strategies.
Retail Associate Manager
Tmobile
Port Saint Lucie, FL
05.2022 - 04.2024
- Participated in weekly meetings with upper management teams.
- Resolved conflicts among employees in a professional manner.
- Reviewed employee feedback surveys to identify areas of improvement.
- Fostered relationships with customers to expand customer base and retain business.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Pushed sales, as well as training new and existing employees.
- Led daily store operations, ensuring optimal customer service and sales performance.
- Trained and mentored team members on product knowledge and sales techniques.
Shift Manager
Five Guys
Port Saint Lucie, FL
12.2020 - 05.2022
- Determined budgets, production goals and rates based on company policies and requirements.
- Inspected work areas regularly for cleanliness and organization standards.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Reinforced rules to promote superior employee performance.
Education
High School Diploma -
SLW Centennial High School
Port Saint Lucie, FL06-2021
Skills
- Sales Coaching
- Merchandise Inspection
- Promotional Planning
- Operations Management
- Assistant to my managers in whatever they needed help with
- Understanding my role as either a leader or team player
- Conflict resolution skills
- De-escalation techniques
- Policy enforcement
Certification
620- All lines adjustor license
CPR and first aid certified
Timeline
Correctional Officer
Florida Department Of Corrections
05.2024 - Current
Retail Associate Manager
Tmobile
05.2022 - 04.2024
Shift Manager
Five Guys
12.2020 - 05.2022
High School Diploma -
SLW Centennial High School